Heart Woodburners

Public evidence profile

Heart Woodburners

Bristol
4.932 reviews in the current record
Overview

About Heart Woodburners

MCS Accredited Biomass Installers. Access to the Boiler Upgrade Sceheme grant of £5000. Install a biomass boiler and get £5000 off the bill Share our passion for wood burning stoves. Based in Bristol and servicing a wide area – including Bath – we supply and install a selective range of wood burning stoves including DEFRA approved and EcoDesign Ready models for use in smoke control zones such as Bristol and Bath. We also design and implement vented heating systems using biomass boilers or boiler stoves, thermal stores and link-up systems. We do all the plumbing work ourselves from simply moving or replacing a radiator to complete central heating system installations. We carry out all the building work required for your installation including plastering, brickwork and flooring. Based out of St Werburghs, Bristol. For more information or to make an appointment please get in touch.

Public review evidence
Reviews

What customers say about Heart Woodburners

4.9out of 5
32 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 5.0 avg

Highlights

"Will and his team did a really good job for us. We're very pleased with our log burner installation. His team were very friendly and were generally clean and tidy whilst working. They take pride in their work and I was happy to have them in my house. They work as a team, so the installation gets done quickly. They were very good value for money. They were also happy to answer questions and offer advice, but weren't pushy in trying to sell me something that I didn't want. I'd recommend these guys. They do other jobs as well as log burner installation (e.g. electrical works and roofing works), so it's worth asking if you have a few jobs to do so they can get them done in one visit."

MatthewWhich? Trusted Traders5.0 rating

"These guys work to such a high standard and take such pride in their work. Cannot fault them!"

SoozmoonWhich? Trusted Traders5.0 rating

"From the beginning, Will and his team made the process of getting a wood-burner installed straightforward. There was no hard sell, just a simple choice of the wood-burners that he knew would suit our size of fireplace, the size of the room and would be DEFRA approved and eco-friendly for our city location. The installation took a week as planned and they also were able to re-plaster our whole fireplace and build us a log store in another fireplace. They were professional, friendly, and they ensured we were kept in the loop through the whole process. A positive experience and I wouldn't hesitate to recommend them."

Jo HurstWhich? Trusted Traders5.0 rating

Detailed reviews

Matthew5.0 / 5

Will and his team did a really good job for us. We're very pleased with our log burner installation. His team were very friendly and were generally clean and tidy whilst working. They take pride in their work and I was happy to have them in my house. They work as a team, so the installation gets done quickly. They were very good value for money. They were also happy to answer questions and offer advice, but weren't pushy in trying to sell me something that I didn't want. I'd recommend these guys. They do other jobs as well as log burner installation (e.g. electrical works and roofing works), so it's worth asking if you have a few jobs to do so they can get them done in one visit.

Which? Trusted Traders
Soozmoon5.0 / 5

These guys work to such a high standard and take such pride in their work. Cannot fault them!

Which? Trusted Traders
Jo Hurst5.0 / 5

From the beginning, Will and his team made the process of getting a wood-burner installed straightforward. There was no hard sell, just a simple choice of the wood-burners that he knew would suit our size of fireplace, the size of the room and would be DEFRA approved and eco-friendly for our city location. The installation took a week as planned and they also were able to re-plaster our whole fireplace and build us a log store in another fireplace. They were professional, friendly, and they ensured we were kept in the loop through the whole process. A positive experience and I wouldn't hesitate to recommend them.

Which? Trusted Traders
Sally Hearn5.0 / 5

Will and the team were amazing. The quotation was exactly as promised (no hidden costs) but what really stands out is how clean, tidy and considerate they were. Most builders don't seem to care but they were friendly, understanding and very professional. Really cannot fault them and would highly recommend. Thanks for a great job. Finally to add, the fireplaces look amazing and exactly how we wanted them. Thanks once again, Mark and Sally.

Which? Trusted Traders
Jonesey5.0 / 5

We chose a Mendip Stove from Firebox in St Werburghs and were introduced to Will who first did a site visit to check our fireplace and chimney. We ordered the stove and a slate hearth which Will and his friendly team installed for us. They carefully covered our new wood floor before starting and cleaned up afterwards. We also asked Will to provide a piece of slate for our windowsill which was installed at the same time. We are extremely pleased with our new stove - just waiting for some cold weather to use it! - and the slate hearth and windowsill look fantastic. Will gave lots of advice for use and maintenance of the stove and slate. We would highly recommend Heart Woodburners.

Which? Trusted Traders
Alison Millar, .5.0 / 5

Will has overseen the installation of 2 logburners in my house. This work went smoothly.

Which? Trusted Traders
Marie Brown, .5.0 / 5

We contracted Heart Woodburners to install a log burner in our front room. Throughout the process Will and his team were friendly, helpful and professional and a pleasure to deal with. The work was complicated by some additional, unforeseen building work to the chimney breast but this did not phase Al who was the lead builder and installer on our project. Throughout the construction process we were kept informed of progress and given options to choose from where these presented themselves, ensuring that we received the end result we wanted. Will's team were pleasant house guests for the 4 days that the work took. They were polite and communicative and did a great job tidying up at the end. Heart Woodburners were recommended to me through a family member and I couldn't fault them, would definitely use again and recommend to any family member or friend needing similar work done.

Which? Trusted Traders
ParkLife5.0 / 5

Will gave us excellent advice on the types and ranges of wood burner, surround, flue, building work and chimney installation. He allowed us to come to his building yard to choose a piece of oak to go above the wood burner and slate for the hearth. He gave us a fair quote and the final price was not changed. During the work all the floors were protected and the builders were very clean and respectful. Most importantly the final result looked great and was a great addition to the home.

Which? Trusted Traders
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