Horizon Kitchens Ltd

Public evidence profile

Horizon Kitchens Ltd

Chelmsford
5.034 reviews in the current record
Reviews

What customers say about Horizon Kitchens Ltd

5.0out of 5
34 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Customer in Essex0.3 / 5

We were lucky to find Horizon Kitchens when we first moved into the area 28 years ago. At that time they fitted the kitchen, utility room, study, two bedrooms and built bathroom furniture. Due to its longevity and workmanship we have continued to return replacing the kitchen, utility room and two bedrooms re-fitted. Today saw the completion of bedroom two. It is no surprise that Horizon Kitchens is still in business. The company is run in a professional manner working with the client, advising when needed and listening to what they want. The current work was carried out ahead of schedule and completed within the designated time. It was a pleasure having them in the house, they were unobtrusive, polite and asked where necessary for placements of handles, mirrors etc. Nothing is too much trouble and they have left the room clean and tidy. Robert, the director is at hand supervising, popping in to see the lads and us ensuring all runs smoothly. The final product is outstanding thanks to excellent teamwork both in our house and behind the scenes where Martin is producing the bespoke items. The cost was as stated and excellent value. Horizon replaced that first kitchen some years ago, I had an issue several years later with lights under the cupboards. Robert came out and fixed them with no cost involved whatsoever. His comment at the time sums this company up " Once a Customer you are a customer for life" How many companies offer this quality of service? Well done and many thanks.

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Customer in Essex0.3 / 5

We found Horizon Kitchens by luck really. The reviews were positive but what really interested us was the fact that they could do everything including knocking down a wall and moving some doors and windows. They have been fantastic from start to finish. Robert understood exactly what we wanted, was really responsive and we felt completely confident throughout the entire process. Without exception, the team were friendly and professional, and also really respectful of social distancing. The finished kitchen looks amazing, the quality and finish is excellent. It has transformed the house and I couldn’t be more pleased.

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Simon in Essex0.3 / 5

Horizon first built our fitted Kitchen 19yrs ago and it has been really great. We decided to do an update and change cupboard fronts and appliances which they have just completed. It looks like a brand new kitchen and we are really pleased. There were a couple of minor snagging problems which they were very quick to come and sort for us, and so it is all looking and working beautifully. We have also, in the past used them to do a fitted bedroom and make bespoke cupboards in our music room. All of their work has always been of a high quality and standard of workmanship so I would highly recommend this company.

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Todd in Essex0.3 / 5

I am thrilled with our new kitchen. The installation process was complete perfection - attention to detail second to none and going above what was expected as just the way they do things.

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Customer in Essex0.3 / 5

I have used Rob and the team before, for bedroom furniture and a new kitchen. The quality of the workmanship they provide is fantastic. I did not hesitate to use Horizon again now I have moved house, for new fitted wardrobes and a new worktop. The work was carried out to the agreed timescale and budget. Rob is polite and efficient, and he listens to what you really want. He certainly knows his craft and the quality of goods they provide is second to none. I would definitely recommend Horizon for kitchens and bedrooms.

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Customer in Essex0.3 / 5

Rob and Joe at Horizon kitchens were extremely knowledgeable and helpful throughout the process from designing our new kitchen to carrying out all the building work. Horizon kitchens carry out most of the work themselves from knocking down walls to fitting the electrics, hence the project got completed on time and as per our requirements. We would not hesitate to use Horizon kitchens again for any future work.

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Customer in Essex0.3 / 5

We had our kitchen completely refitted 20 years ago by Horizon Kitchens (2001). Since then, we have had several modifications carried out with the same level of efficiency and friendliness. The follow-up service has always been first-rate. In fact, today (Thursday 7 October 2021), we had a couple of minor matters attended to with the same high quality of workmanship. Horizon Kitchens provide a first-class range of products and the quality of their workmanship and customer services are first rate.

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Customer in Essex0.0 / 5

After a trip to magnet I decided to look at Horizon. The one thing I liked straight away was that they would come to you. They do, they listen to what you want, then make any suggestions to you. They then come back with a price and a design view. On acceptance a small deposit is taken with the bulk paid on installation date, a small amount is held back till completion. The units are hand made at their local workshop, so they build the units to fit your specific space, all the removal and disposal of old kitchen, any small building work needed, new electrics, new plumbing is all handled by Horizon, they outsource to a well used traders the plastering and flooring, both were excellent. In the all the whole thing is project managed by Horizon, so everything is built around a plan to install your kitchen with minimum fuss and disruption. Any issues or questions are dealt with at the time (we only had number or sighting of electric power points, our issue as we had forgot at the time of plan, but they just put in what we wanted no problem). If Horizon do come out a bit more expensive that Magnet, Wickes, etc then its worth it, the main issues you seem to have from others experiences is the fitting etc, you do NOT get that with Horizon, Remember this is a bespoke kitchen not a flat pack build. Chose, order, sit back and let them take care of it all, you will be glad you did in the end.

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Overview

About Horizon Kitchens Ltd

Horizon Kitchens are a Chelmsford based kitchen manufacturer and fitting company that have been established since 1986 and have always provided a full service to enable the installation of the kitchen or bedroom to run smoothly. We believe ourselves to be competitive in todays market but have the advantage of manufacturing the furniture ourselves, this provides us with the ability to fit around any size or complexity of room, enabling us to produce a kitchen to last for years to come. We offer a free of charge design and estimation service for your new kitchen or bedroom. Please visit our website for further information or call and visit our showroom on the premises in Great Baddow 01245 477027

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