"Great personable service, very knowledgeable about products and was able to provide plenty of samples to aid decision making. Not put under any pressure which was appreciated . Once ordered, fitting went smoothly and we are now enjoying our new carpet as a family. I love the bouncy feeling as I walk up and down the stairs 😄"
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Master Floors
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Launch summary
Master FloorsFlooring Specialists . Master Floors has been vetted and approved by TrustATrader. Covering Medway, Swale, Maidstone, Gravesend, Ashford, Canterbury, Whitstable and Herne Bay
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
2 highlightsCustomer voice from the public record
"An excellent service from start to finish. Prompt, efficient and great workmanship."
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Review evidence
23Review coverage and highlights
Review depth23
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Loaded sample8
Latest dated review18 Dec 2025
Great personable service, very knowledgeable about products and was able to provide plenty of samples to aid decision making. Not put under any pressure which was appreciated . Once ordered, fitting went smoothly and we are now enjoying our new carpet as a family. I love the bouncy feeling as I walk up and down the stairs 😄
An excellent service from start to finish. Prompt, efficient and great workmanship.
Great communication from start to finish. Fab service and very happy with the results! Would definitely recommend.
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Public review evidenceLast review Review dates not availableCheckatradeCompanies HouseTrustATrader
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Reviews
23 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
Great communication from start to finish. Fab service and very happy with the results! Would definitely recommend.
Perfect timing, job, Easy payment, used twice and would reccommend / use again
Great personable service, very knowledgeable about products and was able to provide plenty of samples to aid decision making. Not put under any pressure which was appreciated . Once ordered, fitting went smoothly and we are now enjoying our new carpet as a family. I love the bouncy feeling as I walk up and down the stairs 😄
We had all our carpets removed and replaced with new flooring, including a full staircase renovation — and the results are amazing! The quality of the work is outstanding, and the communication throughout the process was excellent. Phil was incredibly helpful, guiding us to the best option based on our expectations. Reliable, professional, and a fantastic end result. Highly recommended!
The tradesperson arrived right on time and completed the job quickly yet efficiently so that it was a professional and satisfactory finish. Good range of colours and textures to choose from and high quality. Would use them again. Only slight criticism is the length it took to get a booking in.
I recently had the team install click laminate in my hallway flowing through to the lounge and dining room, before the kitchen. The service has been amazing, we had been to a number of other shops in Ashford and found everything very confusing and felt the salesperson wasn't interested in us, just the commission. Phil called up asking what we want to achieve, styles of floors we like and colours. From this phone call he visited our home on Hythe Rd, Ashford with several samples and advice. We sat down and looked at the colours in the light, making a choice as a team over a coffee. It was r
Thank you Phil and team for a fantastic job. I’m over the moon with the result. Very efficient and friendly team, and would definitely use Master Floors for all future work. Highly recommend.
An excellent service from start to finish. Prompt, efficient and great workmanship.
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