"You know that when you get a hot tub, there will be times when things go wrong. However, Medi-spa helped to identify and repair a failing Jet-motor. The chap was very helpful, explaining all that had to be investigated and therefore what needed to be replaced. It would appear that was a small leak that he was able to fix with a quick turn of a screw. He found the problem, ordered the new motor via the very efficient staff in the office, and a day or so later came back to install it. Just like clockwork. Jolly well done, Medi-spa!"
M
Public evidence profile
Medi-spa
Public profile launch summary
Launch summary
Medi-spaVerified swimming pools in Crawley, rated 9.58/10 from 29 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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Proof gaps
3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"What a great team and so helpful. I have been super impressed by Medi spa and can t recommend them highly enough."
"A job well done. They said they would come next day again with the part as they didn't have it handy and they actually came. They also help me understand the how to operate hot tub and also how to care for it. Overall very satisfied with the job."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review8 Jul 2025
You know that when you get a hot tub, there will be times when things go wrong. However, Medi-spa helped to identify and repair a failing Jet-motor. The chap was very helpful, explaining all that had to be investigated and therefore what needed to be replaced. It would appear that was a small leak that he was able to fix with a quick turn of a screw. He found the problem, ordered the new motor via the very efficient staff in the office, and a day or so later came back to install it. Just like clockwork. Jolly well done, Medi-spa!
What a great team and so helpful. I have been super impressed by Medi spa and can t recommend them highly enough.
A job well done. They said they would come next day again with the part as they didn't have it handy and they actually came. They also help me understand the how to operate hot tub and also how to care for it. Overall very satisfied with the job.
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Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
You know that when you get a hot tub, there will be times when things go wrong. However, Medi-spa helped to identify and repair a failing Jet-motor. The chap was very helpful, explaining all that had to be investigated and therefore what needed to be replaced. It would appear that was a small leak that he was able to fix with a quick turn of a screw. He found the problem, ordered the new motor via the very efficient staff in the office, and a day or so later came back to install it. Just like clockwork. Jolly well done, Medi-spa!
A job well done. They said they would come next day again with the part as they didn't have it handy and they actually came. They also help me understand the how to operate hot tub and also how to care for it. Overall very satisfied with the job.
What a great team and so helpful. I have been super impressed by Medi spa and can t recommend them highly enough.
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