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Public evidence profile

North Staffs Utility Services Ltd

Stoke-on-Trent
5.0304 reviews in the current record
Overview

About North Staffs Utility Services Ltd

Verified plumber in Stoke-on-Trent, Staffordshire, rated 5.0 out of 5 from 304 reviews on Checkatrade.

Public review evidence
Reviews

What customers say about North Staffs Utility Services Ltd

5.0out of 5
304 reviews in the public recordCross-checked across 1 source
Checkatrade3 reviews · 5.0 avg

Highlights

"Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates"

Ben FCheckatrade5.0 rating

"When the water company said that we had a leak and that it was on our property and therefore our responsibility to get it repaired, I contacted 3 companies to look at the problem. Two of the companies just sent a quote without assessing what needed to be done, Rob Gallon of North Staffs Utility Services promptly came out to assess the job and went through the process which gave me complete confidence in his ability to rectify the leak. On the day Brian, James and Adrian started the works under my recently laid £11,000 drive with out a hole. Superb job by a great company."

AnonymousCheckatrade5.0 rating

"On time, worked quickly and completed as described in the quote. Very happy with the outcome and nice people too. Thank you and would use again"

David RCheckatrade5.0 rating

Detailed reviews

Showing the 3 reviews we hold full text for. The 304 headline total is the review volume reported across North Staffs Utility Services Ltd’s source profiles.

Ben F5.0 / 5 · 31 Oct 2025

Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates

Checkatrade
Anonymous5.0 / 5

When the water company said that we had a leak and that it was on our property and therefore our responsibility to get it repaired, I contacted 3 companies to look at the problem. Two of the companies just sent a quote without assessing what needed to be done, Rob Gallon of North Staffs Utility Services promptly came out to assess the job and went through the process which gave me complete confidence in his ability to rectify the leak. On the day Brian, James and Adrian started the works under my recently laid £11,000 drive with out a hole. Superb job by a great company.

Checkatrade
David R5.0 / 5

On time, worked quickly and completed as described in the quote. Very happy with the outcome and nice people too. Thank you and would use again

Checkatrade
Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

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Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceCheckatrade
Professional endorsements

Endorsements from other traders

0

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Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPlanning history

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GapVerified credential

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PassedReviews 100+

304 reviews with a 5.0 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07360 540156.

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Planning evidence

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