"Hannah was extremely helpful as we needed to arrange the servicing of a home alarm for a relative with dementia. She arranged a set time so we could be there with him and the same engineer as last year, both of which would make it easier for all. The engineer, Lewis, was excellent. He listened patiently to our relative, even when he repeated himself several times, whilst subtly dealing with us about details. I cannot recommend this company and its staff enough for their professionalism, kindness and understanding."
P
Public evidence profile
Protek Security
Public profile launch summary
Launch summary
Protek SecurityVerified in Southampton, Hampshire, rated 10/10 from 9 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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Public proof summary
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Proof gaps
3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Excellent service. Talked through everything to make sure they were supplying what we needed and pointed a possible gap which should be covered."
"I would HIGHLY recommend this company. Graham made the whole process so very easy - from visit to installation. At all times he was very friendly informative efficient and punctual. Great customer service. TY Graham"
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review2 Jun 2025
Hannah was extremely helpful as we needed to arrange the servicing of a home alarm for a relative with dementia. She arranged a set time so we could be there with him and the same engineer as last year, both of which would make it easier for all. The engineer, Lewis, was excellent. He listened patiently to our relative, even when he repeated himself several times, whilst subtly dealing with us about details. I cannot recommend this company and its staff enough for their professionalism, kindness and understanding.
Excellent service. Talked through everything to make sure they were supplying what we needed and pointed a possible gap which should be covered.
I would HIGHLY recommend this company. Graham made the whole process so very easy - from visit to installation. At all times he was very friendly informative efficient and punctual. Great customer service. TY Graham
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Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
Hannah was extremely helpful as we needed to arrange the servicing of a home alarm for a relative with dementia. She arranged a set time so we could be there with him and the same engineer as last year, both of which would make it easier for all. The engineer, Lewis, was excellent. He listened patiently to our relative, even when he repeated himself several times, whilst subtly dealing with us about details. I cannot recommend this company and its staff enough for their professionalism, kindness and understanding.
Excellent service. Talked through everything to make sure they were supplying what we needed and pointed a possible gap which should be covered.
I would HIGHLY recommend this company. Graham made the whole process so very easy - from visit to installation. At all times he was very friendly informative efficient and punctual. Great customer service. TY Graham
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