Rayleigh Glass, Windows and Conservatories Ltd

Fantastic customer service is an understatement! We wanted to say a huge personal thank you to Matt and the team at Rayleigh Glass. Rayleigh Glass supplied and installed the windows and doors for our recent hallway, kitchen and utility room refurbishment in July of this year. Matt was always patience and innovative in his approach. It was evident that he was an expert in the products, had a thorough knowledge of the possibilities that could be achieved and understood the process. Matt made the design, delivery and budgeting for the installation of our windows and doors transparent. He has

The latest in a long line of orders with Rayleigh Glass. They have done all my windows and doors and now the extension...all without a single issue. Fantastic service from start to end with new bi-fold doors and lanterns. Measuring, designing, and building were all done really fast and efficiently. The installation was quick, and the fitters were brilliant, friendly, and very tidy. Superb. Thank you

8 triple-glazed windows fitted. 1 developed a defect - an internal crack. Expected this in good faith to be covered by the 10 Yr guarantee, but turns out this guarantee is almost worthless. The only example Rayleigh Glass could give me of a defect that would be covered is a failing with the sealing. I think it would have been a courtesy to at least send somebody around to have a look at the defect in the affected window. We went with Rayleigh Glass because we thought they were a trustworthy local business. Don't feel they're trustworthy now, at least not after they have your money.