Sussex Sash

Public evidence profile

Sussex Sash

Isle of Wight
4.939 reviews in the current record
Overview

About Sussex Sash

Sussex Sash, a cherished family-run enterprise, we specialise in the restoration, repairs, and new installations of sash windows, bringing decades of experience to the realm of timber restoration. Proud members of the esteemed 'Which? Trusted Trader', FENSA and the Isle of Wight Trading Standards “Approved Trader” Schemes, we undergo rigorous scrutiny to ensure our documents, insurances, and practices are consistently up-to-date. Few window companies are members of all three schemes. Our commitment to the environment is paramount, considering the adverse effects of plastic in our industry. We take pride in specialising in wood products, contributing to the future preservation of sash windows, doors & all other glazed joinery. Emphasising sustainability, we actively engage in recycling whenever possible. Sussex Sash are now only focused on the Isle of Wight Call 01983 472769, email info@sussexsash.co.uk or WhatsApp 07513 016 697 to arrange an appointment.

Public review evidence
Reviews

What customers say about Sussex Sash

4.9out of 5
39 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Customer in Greater London0.3 / 5

Sussex Sash refurbished and draft proofed the sliding sash windows, repaired the frames and sills and fitted a new book door to my mid-Victorian cottage. All done during the Coronavirus lockdown when we were away. They communicated progress regularly by photo and kept me informed of additional items and costs. I am very happy with the result.

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Customer in Isle of Wight0.3 / 5

This was a complex job very professionally executed. The location was a compact ground floor flat in a Victorian property with a frontage not far back from the pavement, and the work had to be undertaken when we were in full occupancy. It was complicated further by the fact that some of the old frames were in a very bad state. The work was also being carried out in the middle of the social distancing scenario brought about by the Coronavirus pandemic. Sussex Sash planned the work meticulously to ensure that we could carry on our daily lives with the minimum of disruption and that the flat was kept fully secure overnight. They kept us fully informed about the whole installation process and their reasons for carrying out particular procedures in a certain way. The work was finished on schedule, and the place was left spotless. As an added bonus, they were friendly and polite throughout We can heartily recommend Sussex Sash.

Which? Trusted Traders
Customer in Isle of Wight0.3 / 5

Would highly recommend this company to anyone considering double glazing on a period property. We have a Victorian house built in 1850 and were very reluctant to have double glazing. However, after the 20 years of condensation problems on north facing windows we finally found the right company for the job. We viewed a Victorian property where they had replaced all the original sash windows and this gave us the confidence to proceed. Darren and his father are a great hardworking team and we have been impressed with every aspect of their business.

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Customer in Isle of Wight0.3 / 5

Darren and his dad did a really excellent job of sympathetically re-rendering and strengthening my old crumbling stone wall, and moulding and adding a new coping stone to fill a gap on another. They were efficient, hard-working, and always polite - they also tidied up on completion of the work and were certainly not too expensive! I would have no hesitation in recommending Sussex Sash to anyone.

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Customer in Isle of Wight0.3 / 5

I have recently moved into a property in St Lawrence, I am in the process of upgrading and replacing the propertys windows, with slimline aluminium double glazing: However one of my windows is a curved casement that opens onto sea views and was rotten, I was unable to find a firm on the island that would manufacture in Aluminium as the profile is curved. I did not want to go down the "chunky" UPVC look. I then saw Sussex Sash phoned and Darren came the same day to lookout the casement I had removed, he said that he would be able to re make the casement in Accoya hardwood, he was able to give me a price on the spot and took the old casement away. Darren was accurate with his timescale, what I have got back is a beautifully engineered and finished casement, primed and undercoated that is far better than the old window was even when new, he has improved it by adding a draft excluder and a drip grove. This new casement should now last for years, I am very pleased indeed with the finished product and would highly recommend this company.

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Customer in Isle of Wight0.3 / 5

I have just had two large sash windows restored and repainted in a Victorian house by Sussex Sash and I am extremely happy with the result. One of the windows was in a terrible state but Darren was confident that it could be repaired and his father did an amazing job of restoring it. They were clear about pricing and cost and there were no surprises. The final result is absolutely fantastic and I have no hesitation in recommending this company.

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Customer in Isle of Wight0.2 / 5

Darren and the team at Sussex Sash did a terrific job of refurbishing our sash windows. The windows were in very poor condition, difficult to open and close. All the work was carried out from the inside, which was helpful as we are in a top floor flat. The work was meticulous, taking the windows out and stripping them back before repainting them. They also checked for any damage and rot, carrying out repairs where needed. The sashes were rehung with new cords and the weights were rebalanced. They also installed a draught proofing system into the windows, which is already proving itself. The finishing touch was made by adding chrome furniture to each window. The windows can now be opened and closed easily and look terrific. Sussex Sash also sourced and replaced the glass in our skylight which looks so much better than what we had. The team were always polite, friendly, on-time and made sure we were fully informed about what they were doing. The work, by its nature is messy, but again the team worked hard to be tidy and considerate. Although it may appear to be a costly undertaking, the work is worth every penny. In fact I would say excellent value for money. Also where extra work was required Darren was upfront about the costs right from the start. Overall a great job done by a great team.

Which? Trusted Traders
Customer in Isle of Wight0.3 / 5

Darren and his team replaced two of my large single-glazed sash windows with good-looking double-glazed windows in Accoya, retrofitting them into the existing boxes. All done quickly, efficiently and very tidily - great care was taken to properly cover carpets and a newly sanded and sealed floor and the team tidied and cleaned up at the end of each day. Darren had explained and costed all my options beforehand, inviting me to visit him on a nearby job (with owners' permission!) to see some examples of his work, and once I had made my choice was happy for me to change my mind on some of the fittings. He was throughout very easy and pleasant to deal with, responding quickly and clearly to any queries I had. The costs, which included stripping and decorating the boxes, were exactly as estimated despite replacing all the pulleys and extra work on repairing one of the boxes. And the windows look wonderful.

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