The Amber Group

Public evidence profile

The Amber Group

Epsom
4.98 reviews in the current record
Overview

About The Amber Group

The Amber Group is an independent, family-run team of plumbing, heating, electrical, drainage and gas professionals. With over 20 years experience primarily in the plumbing industry, the Group have now expanded to include building and electrical services. Their friendly, reliable team of qualified engineers work to a high standard and are on call 24 hours a day, 7 days a week to deal with.any home emergency. Offering free, impartial advice to customers in Surrey and London, uniformed engineers arrive in smart, branded, fully equipped vans and are fully supported by an efficient and friendly administration team, based in Epsom. The Amber Group can also design, plan and manage any building project - from dream kitchens to sumptuous bathrooms, extensions, loft conversions and garden rooms -to improve your living space. So, whatever your building project or plumbing, building, electrical or drainage needs, just call 020 8395 5555 or visit our website now at www.theamber-group.co.uk.

Public review evidence
Reviews

What customers say about The Amber Group

4.9out of 5
8 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders8 reviews · 0.3 avg
5 star0
4 star0
3 star0
2 star0
1 star8

Detailed reviews

Robert, London0.3 / 5

Looked into a boiler & electrical fault, which they partially fixed and advised a new boiler required. Happy with the outcome and the work they did.

Which? Trusted Traders
Mrs Ling, Surrey0.3 / 5

Replaced taps on the sink, wasnt a straightforward job but dealt with it really well, found alternative parts, once finished wouldnt have known any work had been done on it. Really polite, considerate and respectful (my husband had recently died), they were really nice to have in the house.

Which? Trusted Traders
Amanda, Surrey0.3 / 5

Had a burts pipe under their floorboards, called The Amber group and they came within an hour, really nice and friendly, fixed the problem within an hour also.

Which? Trusted Traders
Customer in Surrey0.3 / 5

After speaking to a few people who had used The Amber Group before I looked them up on review sites such as this and noticed how highly people speak of them so decided to use them for reworking my home. Mark and the team couldn't have been better, from the quote to completing the work - everything was perfect. I was kept up to date on everything and the finished job was fantastic, professional and generally nice people. Thank you Mark and team!!

Which? Trusted Traders
Customer in Surrey0.3 / 5

Thank you Luke and the team, Called The Amber Group today as we had a leak in my elderly mother in laws home. Called them at 3pm and they send someone by 4pm. He sorted the leak out, cleaned up and left everywhere clean and tidy, Great service, quick response. Polite and respectful. Highly recommended company. The only go to company to use.

Which? Trusted Traders
Customer in Greater London0.0 / 5

We recently had the Flat renovated. A lot of which were done by the Amber group. They have done an incredible job with everything, and have great attention to detail! Could not be happier with their service. Today we had Jason and Tom come round for Painting, Electrical, and heating work/queries. Jason has great attention to detail. He made the flat look like new again as we had gained some scuffs and scratches in the walls since moving in. Tom managed to sort the Electrical installations we wanted and snagging issues we were having, and taught me how to properly use the boiler and underfloor heating which we were having issues with. Both very friendly lads. Would recommend The Amber Group.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Job cancelled, promised to reschedule. Have not got back to me and refuses to take or return calls. It has caused me a lot of trouble.

Which? Trusted Traders
Customer in Surrey0.2 / 5

I had 2 hair styling appliances PAT tested with The Amber Group, and I couldn't recommend them more. So efficient and amazing customer service. I really appreciated the quick turnaround and the wealth of knowledge from the team itself.

Which? Trusted Traders
Proof gaps

Visible limitations on this record

3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

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Public evidence shown
Public review evidenceWhich? Trusted Traders
Professional endorsements

Endorsements from other traders

0

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Source profiles

Public platform links

Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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GapReviews 100+

8 reviews and 4.9 average rating; need 100 reviews and 4.0+.

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PassedActive business

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PassedPhone number

Phone listed: 0208 395 5555.

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