"In June 2024, Sam from Thorneback carried out work to create two patio areas in our back garden. Additionally, Sam made a level access point to the greenhouse and shed for my elderly father. I explained to Sam what I was looking for and he worked it all out for me, taking into consideration what would work for my disability and my father's declining age. During the whole process, Sam explained the plans and always ensured I was happy with the work being carried out. Sam always ensured that he left everything tidy at the end of the day and cleared up all mess when finished. Neighbours even commented how polite the workman was who was carrying out the work in my garden. I was so impressed with the standard and professionalism of Sam, that I have arranged for him to carry out further landscaping work this year and would 100% recommend him."
Public evidence profile
ThorneBack
Launch summary
ThorneBackNew House Builders . ThorneBack has been vetted and approved by TrustATrader. Covering Kent
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Customer voice from the public record
"Sam completed a number of jobs in our garden over a period of a few months, this being the most recent. He built steps and a stepped wall in front of my workshop. I found Sam and his assistants very professional, fulfilling their promises and keeping me informed throughout. Sam is very meticulous, works to a high standard and leaves the site tidy afterward. I wouldn’t hesitate to recommend him."
"Thornebeck attended site and carried out grounds work. Upon arrival they found that more work was required due to other problems being found and they still carried out this additional work within the price they had budgeted. It was down to their expertise that the additional work was identified. Really pleased with the work which was carried out, so much so we then used them again at a later date. Definitely recommend."
"After several quotes to get a patio laid for way more than we could possible afford, Sam came through with a great price and we couldn't be happier with the work that he carried out. Would definitely recommend ThorneBack to anyone."
"After a Delivery driver knocked over our front garden pier, Sam came and fixed/ rebed the pier and relaid/ replaced the coping stones. He did a great job, you would never know it was damaged in the first place!"
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Review coverage and highlights
In June 2024, Sam from Thorneback carried out work to create two patio areas in our back garden. Additionally, Sam made a level access point to the greenhouse and shed for my elderly father. I explained to Sam what I was looking for and he worked it all out for me, taking into consideration what would work for my disability and my father's declining age. During the whole process, Sam explained the plans and always ensured I was happy with the work being carried out. Sam always ensured that he left everything tidy at the end of the day and cleared up all mess when finished. Neighbours even commented how polite the workman was who was carrying out the work in my garden. I was so impressed with the standard and professionalism of Sam, that I have arranged for him to carry out further landscaping work this year and would 100% recommend him.
Sam completed a number of jobs in our garden over a period of a few months, this being the most recent. He built steps and a stepped wall in front of my workshop. I found Sam and his assistants very professional, fulfilling their promises and keeping me informed throughout. Sam is very meticulous, works to a high standard and leaves the site tidy afterward. I wouldn’t hesitate to recommend him.
Thornebeck attended site and carried out grounds work. Upon arrival they found that more work was required due to other problems being found and they still carried out this additional work within the price they had budgeted. It was down to their expertise that the additional work was identified. Really pleased with the work which was carried out, so much so we then used them again at a later date. Definitely recommend.
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Customer review evidence
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In June 2024, Sam from Thorneback carried out work to create two patio areas in our back garden. Additionally, Sam made a level access point to the greenhouse and shed for my elderly father. I explained to Sam what I was looking for and he worked it all out for me, taking into consideration what would work for my disability and my father's declining age. During the whole process, Sam explained the plans and always ensured I was happy with the work being carried out. Sam always ensured that he left everything tidy at the end of the day and cleared up all mess when finished. Neighbours even commented how polite the workman was who was carrying out the work in my garden. I was so impressed with the standard and professionalism of Sam, that I have arranged for him to carry out further landscaping work this year and would 100% recommend him.
Sam completed a number of jobs in our garden over a period of a few months, this being the most recent. He built steps and a stepped wall in front of my workshop. I found Sam and his assistants very professional, fulfilling their promises and keeping me informed throughout. Sam is very meticulous, works to a high standard and leaves the site tidy afterward. I wouldn’t hesitate to recommend him.
Thornebeck attended site and carried out grounds work. Upon arrival they found that more work was required due to other problems being found and they still carried out this additional work within the price they had budgeted. It was down to their expertise that the additional work was identified. Really pleased with the work which was carried out, so much so we then used them again at a later date. Definitely recommend.
After several quotes to get a patio laid for way more than we could possible afford, Sam came through with a great price and we couldn't be happier with the work that he carried out. Would definitely recommend ThorneBack to anyone.
After a Delivery driver knocked over our front garden pier, Sam came and fixed/ rebed the pier and relaid/ replaced the coping stones. He did a great job, you would never know it was damaged in the first place!
Base for decking completed by thorneback, very happy with the work.
Sam arrived at stated time ,very polite and courteous, carried out the job didn't stop all day when the job was finished hoovered and washed down area he worked around ,will recommend him for further work
In June 2024, Sam from Thorneback carried out work to create two patio areas in our back garden. Additionally, Sam made a level access point to the greenhouse and shed for my elderly father. I explained to Sam what I was looking for and he worked it all out for me, taking into consideration what would work for my disability and my father's declining age. During the whole process, Sam explained the plans and always ensured I was happy with the work being carried out. Sam always ensured that he left everything tidy at the end of the day and cleared up all mess when finished. Neighbours even commented how polite the workman was who was carrying out the work in my garden. I was so impressed with the standard and professionalism of Sam, that I have arranged for him to carry out further landscaping work this year and would 100% recommend him.
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