Verisure Rapid Response

The engineer was booked easily with just over a 24 hour wait. He arrived on time and was friendly and polite. I would definitely use again!

Absolutely terrible company! You cannot get hold of anyone if you want to cancel, all they do is ignore you. Ive given my 3 months notice and heard nothing so sent another email to receive a blank email? What the hell am I going to do with that?!  Well I'm done, your getting no more money from me, take me to court if you want, I cancelled and served my 3 months notice, your complete lack of customer service that I have documented will back me up in court if proceedings went that far!

Purchased an alarm from Verisure as part of their Black Friday promotion. They were happy enough to take my deposit over the phone however booking an installation was a nightmare. When I did finally manage to book an install the day came and the installer never turned up. It took 3 days of calling to finally get through to them and all the offered was another install date at the end of January. Am now in the process of receiving a refund but doubtful I’ll ever see it.