Public evidence profile
Woodside Security Systems Limited
Launch summary
Woodside Security Systems LimitedWith an impressive 53 reviews across Checkatrade and Which? Trusted Traders, Woodside Security Systems Limited has made its mark in London over the past 6 years. Recent reviews highlight their standout service, particularly in the installation of alarm and CCTV systems. Customers repeatedly commend the team's punctuality, efficiency, and friendly demeanour, with phrases like 'extremely helpful and professional' echoing throughout the feedback. Notably, their engineers are praised for going above and beyond, such as providing thorough instructions and immediate support. For those seeking a personalised security solution in north London, Woodside's attentive customer service shines through.
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Review coverage and highlights
Woodside replaced the intercom panel and handsets to 3 flats. All aspects of the service were highly efficient, and Robert, the engineer, was very pleasant to deal with throughout.
I spent a long time searching for a company that would provide the attention to detail and good customer service that I was seeking, especially as I was moving from another company that I had been unhappy with. I was immediately impressed by the personal response to my initial enquiry. The technician who undertook the inspection for quote purposes was extremely polite, helpful, informative and patient with answering questions. The quote itself was good and the work was subsequently undertaken in a most thorough and professional manner. This is a company that really does provide 5 star service.
VERY GOOD FRENDLEY STAFF
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Customer review evidence
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Woodside replaced the intercom panel and handsets to 3 flats. All aspects of the service were highly efficient, and Robert, the engineer, was very pleasant to deal with throughout.
I spent a long time searching for a company that would provide the attention to detail and good customer service that I was seeking, especially as I was moving from another company that I had been unhappy with. I was immediately impressed by the personal response to my initial enquiry. The technician who undertook the inspection for quote purposes was extremely polite, helpful, informative and patient with answering questions. The quote itself was good and the work was subsequently undertaken in a most thorough and professional manner. This is a company that really does provide 5 star service.
VERY GOOD FRENDLEY STAFF
A fantatsic service with joined up cameras and full alarm system. Installation team and service has been excellent and work completed on time. Support staff were extremely helpful. Received good instructions and training; walked through a number of scenarios. Highly recommended
The team at Woodside ( Rita, Wendy, Stefano and Viviana) are all great. Great customer service- so refreshing to see nowadays . From choosing the alarm type through to installation, I am very happy with this company.
Having had a couple of quotes I opted for this north London company who were really helpful, listened, and worked out a system which would meet my needs rather than an off the shelf set up. Their administration team are lovely, and at one point arranged for an engineer to ring me to sort an issue over the phone avoiding any call out charges. This year the engineer who came to complete the annual maintenance visit was spectacularly helpful, and even helped me with upgrading the app control system on my phone. I highly recommend this company
The engineer came on time. Did the service professionally and even helped me with something which was not part of his job.
Our annual alarm service and maintenance was carried out by Liam and Dan. Liam arrived on time and was extremely polite. He was super efficient, explaining everything he was doing. He warned me when he would be movikmg around the house and checked if it was okay to go into the bedrooms. The service went without a hitch but a bell needed replacing. He tried everything possible to make it work (checking in with technical support) before fitting a new bell. He did so swiftly and efficiently with the help of Dan. Excellent service, thank you.
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