Roofer
A Star Roofing & Home Improvements
Trust score
53out of 100
Rating4.2★
Review volumeLow · 3
Evidence breadth2 independent public sources
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.2out of 5
Highlights
"I called and spoke with jonathon regarding a roof repair. He came round the same day to take a look gave me a quote and repaired it in the same day. He was very polite, tidy and got the job done for me in perfect time!"
"I wanted to get my roof repaired and I contacted A Star Roofing they got the job done quickly and very professionally. Such a lovely gentleman. 10/10 Service."
Detailed reviews
I wanted to get my roof repaired and I contacted A Star Roofing they got the job done quickly and very professionally. Such a lovely gentleman. 10/10 Service.
A-Star came out in Dec 2023 to fix a leaking roof. Their work didn't fix, or even reduce, the leak. So I spent 2.5 months trying to get them to come out again. I was repeatedly told that they weren't working due to "personal issues". Okay I thought, that can happen, however there are multiple reviews on here for work done during that period. My most recent attempt to get in touch has been ignored so now I've moved on to someone else. Their reviews when I booked them were good, but have recently gone downhill, not sure what's going on with them but I can't recommend them right now.
I called and spoke with jonathon regarding a roof repair. He came round the same day to take a look gave me a quote and repaired it in the same day. He was very polite, tidy and got the job done for me in perfect time!
Sources
2 named public sourcesEvery signal, traced to its origin
Review sources
Official sources
Public evidence last checked May 2026
About
Roofer in Epsom, Surrey.
What this business says about itself
From their own website
What this business says about itself
Online since 2022. Their website domain was first registered in 2022, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Insurance: public liability insurance
- Guarantee: 20-year guarantee
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 3
Profile status: Listed
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on A Star Roofing & Home Improvements before you contact them.
Run Cowboy Checker →Good to know
Common questions about A Star Roofing & Home Improvements
What do customers say about A Star Roofing & Home Improvements?
A Star Roofing & Home Improvements has 3 public reviews, averaging 4.2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know A Star Roofing & Home Improvements's reviews are genuine?
A Star Roofing & Home Improvements's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is A Star Roofing & Home Improvements insured?
They state on their own website that public liability insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does A Star Roofing & Home Improvements guarantee their work?
They state on their own website that 20-year guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
How long has A Star Roofing & Home Improvements been trading?
A Star Roofing & Home Improvements's website has been online since 2022, according to the public domain registry — an independent marker of how long they have been established.