"We recently had a Vaillant Airotherm Air Source Heat Pump installed and couldn’t be happier with the experience. The team were professional, punctual and left everything clean and tidy. Readene was friendly, explained everything clearly and was great with my dog while I was at work which really put my mind at ease. Simon personally came over at the end to show me how to use the system properly. The heating is working brilliantly and having a maintenance agreement in place gives real peace of mind. A company local to Hawkinge, Folkestone that genuinely went above and beyond. Highly recommended."
A
Public evidence profile
AAC Group LTD
Public profile launch summary
Launch summary
AAC Group LTDVerified central heating in Folkestone, rated 9.98/10 from 41 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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Proof gaps
3Visible limitations on this record
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Wow...first word professional! Raedene knows her stuff very very well. Never too much trouble to explain everything either. Raedene is the most efficient, reliable, knowledgeable, clean engineer you will EVER find. I am so so so impressed. Will never want anyone else playing with my heating except for her. She finished the job earlier than indicated and boy, what a neat job!! Thank you Raedene, you are 100% trusted. Great company too . Everyone so helpful."
"This company is excellent from communication down to working in our new home. Very informative via email, pleasant & professional."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms4
Loaded sample3
Latest dated reviewDates unavailable
We recently had a Vaillant Airotherm Air Source Heat Pump installed and couldn’t be happier with the experience. The team were professional, punctual and left everything clean and tidy. Readene was friendly, explained everything clearly and was great with my dog while I was at work which really put my mind at ease. Simon personally came over at the end to show me how to use the system properly. The heating is working brilliantly and having a maintenance agreement in place gives real peace of mind. A company local to Hawkinge, Folkestone that genuinely went above and beyond. Highly recommended.
Wow...first word professional! Raedene knows her stuff very very well. Never too much trouble to explain everything either. Raedene is the most efficient, reliable, knowledgeable, clean engineer you will EVER find. I am so so so impressed. Will never want anyone else playing with my heating except for her. She finished the job earlier than indicated and boy, what a neat job!! Thank you Raedene, you are 100% trusted. Great company too . Everyone so helpful.
This company is excellent from communication down to working in our new home. Very informative via email, pleasant & professional.
Source-named checks
Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatradeCompanies House
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
We recently had a Vaillant Airotherm Air Source Heat Pump installed and couldn’t be happier with the experience. The team were professional, punctual and left everything clean and tidy. Readene was friendly, explained everything clearly and was great with my dog while I was at work which really put my mind at ease. Simon personally came over at the end to show me how to use the system properly. The heating is working brilliantly and having a maintenance agreement in place gives real peace of mind. A company local to Hawkinge, Folkestone that genuinely went above and beyond. Highly recommended.
Wow...first word professional! Raedene knows her stuff very very well. Never too much trouble to explain everything either. Raedene is the most efficient, reliable, knowledgeable, clean engineer you will EVER find. I am so so so impressed. Will never want anyone else playing with my heating except for her. She finished the job earlier than indicated and boy, what a neat job!! Thank you Raedene, you are 100% trusted. Great company too . Everyone so helpful.
This company is excellent from communication down to working in our new home. Very informative via email, pleasant & professional.
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