Decibel Security Ltd
Trust score
47out of 100
Rating5.0★
Review volumeLow · 3
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Highlights
"Arwel and George arrived promptly on the day and carried on with the job very professionally. I found both of them excellent at what they do and any questions/queries were explained to me in a very clear and patient way. I am not very techy, so I had loads of questions and I felt quite satisfied with how they were cleared. Arwel sat down with me and went thru exactly how to use the system. They cleared up as they worked, so at the end of the day, I had no clearing up to do either. I was recommended highly of Arwel, his Company, and I would also do same, he is always at the end of phone."
"We wanted an old wired alarm system that did not work replaced. We are security conscious and would be particular on who we would use. We contacted Arwel at Decibel Security due to their checkatrade reviews and being local. We also contacted other alarm companies. Arwel was on time for the initial appointment, went through on how the system works, answered all our questions with no sales pressure or obligation to buy. The quote arrived on time, was reasonably priced, and installed the following week. A full demonstration was given and easy to operate. A highly recommended local security company."
"Was recommended Decibel and read their reviews before contacting them. I wasn't disappointed. Very pleasant gents to deal with. Provided all the relevant info patiently in a straight-forward and honest fashion with no pressure or hard-sell. Took time to explain things well before proceeding with works and got on with the job in a fuss-free manner. Knowledgeable, reliable, trustworthy and very nice to have around your home. After-sales is also excellent. Recommended them to a neighbour and family member who also used them as a result. Great job from great guys. Hugely recommended."
Detailed reviews
Arwel and George arrived promptly on the day and carried on with the job very professionally. I found both of them excellent at what they do and any questions/queries were explained to me in a very clear and patient way. I am not very techy, so I had loads of questions and I felt quite satisfied with how they were cleared. Arwel sat down with me and went thru exactly how to use the system. They cleared up as they worked, so at the end of the day, I had no clearing up to do either. I was recommended highly of Arwel, his Company, and I would also do same, he is always at the end of phone.
We wanted an old wired alarm system that did not work replaced. We are security conscious and would be particular on who we would use. We contacted Arwel at Decibel Security due to their checkatrade reviews and being local. We also contacted other alarm companies. Arwel was on time for the initial appointment, went through on how the system works, answered all our questions with no sales pressure or obligation to buy. The quote arrived on time, was reasonably priced, and installed the following week. A full demonstration was given and easy to operate. A highly recommended local security company.
Was recommended Decibel and read their reviews before contacting them. I wasn't disappointed. Very pleasant gents to deal with. Provided all the relevant info patiently in a straight-forward and honest fashion with no pressure or hard-sell. Took time to explain things well before proceeding with works and got on with the job in a fuss-free manner. Knowledgeable, reliable, trustworthy and very nice to have around your home. After-sales is also excellent. Recommended them to a neighbour and family member who also used them as a result. Great job from great guys. Hugely recommended.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
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In Addlestone.
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Review volume: Low · 3
Evidence breadth: 1 independent public source
Profile status: Listed
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Common questions about Decibel Security Ltd
What do customers say about Decibel Security Ltd?
Decibel Security Ltd has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Decibel Security Ltd's reviews are genuine?
Decibel Security Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Decibel Security Ltd been trading?
Decibel Security Ltd has been reviewed on public sources since 2021.