Emerald Home Improvements

County Durham4.3· 43 reviews · 1 independent public source
Trust score
50out of 100
Rating4.3★
Review volume43
Evidence breadth1 independent public source
Profile statusListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.3out of 5
43 reviews in public evidenceReviewed on public review sources since 2022Most recent review
Often reviewed for
  • Roofing3 reviews
  • Landscaping & garden2 reviews
Customers often mention
  • Fast & efficientMentioned in 75% of reviews we've read
  • Friendly & politeMentioned in 25% of reviews we've read
  • ProfessionalMentioned in 25% of reviews we've read
  • PunctualMentioned in 25% of reviews we've read
Rated People43 reviews · 4.3 avg

Highlights

"Luke and Anthony were prompt, courteous and efficient. There was no overbearing sales waffle, they simply got on with the job and completed it within an hour - just what you want!"

ColinRated People5.0 rating

"Luke and Anthony were prompt, courteous and efficient. There was no overbearing sales waffle, they simply got on with the job and completed it within an hour - just what you want!"

ColinRated People5.0 rating

"Quick response and completion of job"

TraceyRated People5.0 rating

Detailed reviews

Showing the 20 reviews we hold full text for. The 43 headline total is the review volume reported for Emerald Home Improvements across public review sources.

Show reviews for:
Christopher5.0 / 5 ·
Tree Felling
Rated People
Rob· TS152.0 / 5 ·

Maybe my expectations were a bit high but having been quoted over thousand pounds I expected a professional job. I was told they would repair a few small areas that had frost damage with cement dyed in a matching colour and I was also told that the cleaning of the drainage channels was standard service for this job. When I returned I found the drainage covers hadn't even been removed and the channels had a build up of moss and dirt that had built up over 5 years since the drive was laid. Very disappointed

Rated People
Rob2.0 / 5 ·
Concrete Driveway

Maybe my expectations were a bit high but having been quoted over thousand pounds I expected a professional job. I was told they would repair a few small areas that had frost damage with cement dyed in a matching colour and I was also told that the cleaning of the drainage channels was standard service for this job. When I returned I found the drainage covers hadn't even been removed and the channels had a build up of moss and dirt that had built up over 5 years since the drive was laid. Very disappointed

Rated People
Colin· NE325.0 / 5 ·

Luke and Anthony were prompt, courteous and efficient. There was no overbearing sales waffle, they simply got on with the job and completed it within an hour - just what you want!

Rated People
Colin5.0 / 5 ·
Chimney Building / Repair

Luke and Anthony were prompt, courteous and efficient. There was no overbearing sales waffle, they simply got on with the job and completed it within an hour - just what you want!

Rated People
Tracey· SR25.0 / 5 ·

Quick response and completion of job

Rated People
Tracey5.0 / 5 ·
Slate & Tiled Roof

Quick response and completion of job

Rated People
Steve· NE385.0 / 5 ·

Very quick response. Clear explanation of work needed - job bigger than expected. Completed quickly and efficiently. Would have no hesitation using again.

Rated People
Steve5.0 / 5 ·
Slate & Tiled Roof

Very quick response. Clear explanation of work needed - job bigger than expected. Completed quickly and efficiently. Would have no hesitation using again.

Rated People
Sources

Every signal, traced to its origin

1 named public source

Public evidence last checked May 2026

About

Hi and welcome to emerald home improvements we are well mannered reliable on time well establish Company we have lots of recommendations we are new to rated

What this business says about itself
From their own website

What this business says about itself

Online since 2022. Their website domain was first registered in 2022, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).

  • Emergency availability: 24 hours
  • Guarantee: 10-year guarantee

Accreditations it displays — confirm each is current on the official register before you hire:

These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingIndependent sources agree they've been operating since at least 2022 — that's 4 years, confirmed across 2 separate sources.
Website online since2022First public review2022
Check them yourself

What to check before you hire

Worth checking yourself
Evidence breadth: 1 independent public source
Profile status: Listed

Want an extra legitimacy check? Run the Cowboy Checker on Emerald Home Improvements before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Emerald Home Improvements

What do customers say about Emerald Home Improvements?

Emerald Home Improvements has 43 public reviews, averaging 4.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Emerald Home Improvements's reviews are genuine?

Emerald Home Improvements's 43 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Does Emerald Home Improvements guarantee their work?

They state on their own website that 10-year guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

How long has Emerald Home Improvements been trading?

Emerald Home Improvements's website has been online since 2022, according to the public domain registry — an independent marker of how long they have been established.