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Public evidence profile

First Line Repairs

Southend-on-Sea
5.034 reviews in the current record
Public profile launch summary

Launch summary

First Line Repairs

Verified appliance services / repair in Southend-on-Sea, rated 10/10 from 34 reviews on Checkatrade.

Public review evidenceLast review Review dates not availableSource refresh
Proof pending

Public proof summary

MTT is still building the plain-language proof summary for this profile.

Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say

Customer voice from the public record

3 highlights

"Superb service: quick, friendly and efficient. Would definitely go to them again in the future."

John BCheckatrade5.0 rating

"I had a broken oven light which I couldn’t remove. Tom visited very promptly, managed to remove the light and replace it. Extremely efficient! Would recommend highly."

AnonymousCheckatrade5.0 rating

"Unable to cancel the child lock on my washer dryer in spite of reading manual, watching YouTube etc. Engineer said he was in area, that his call out fee was normally £60 but that it would be £30 if a quick fix was possible. Also said he could get replacement circuit board next day if necessary. On my doorstep in 10 minutes and quick fix (pressing different button) cured problem"

AnonymousCheckatrade5.0 rating

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

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Review evidence

Review coverage and highlights

3
Review depth3
Source platforms2
Loaded sample3
Latest dated review10 Jan 2026
Checkatrade3 reviews · 5.0 avg

Superb service: quick, friendly and efficient. Would definitely go to them again in the future.

John B · Checkatrade5.0 · 10 Jan 2026

I had a broken oven light which I couldn’t remove. Tom visited very promptly, managed to remove the light and replace it. Extremely efficient! Would recommend highly.

Anonymous · Checkatrade5.0 · 10 Dec 2025

Unable to cancel the child lock on my washer dryer in spite of reading manual, watching YouTube etc. Engineer said he was in area, that his call out fee was normally £60 but that it would be £30 if a quick fix was possible. Also said he could get replacement circuit board next day if necessary. On my doorstep in 10 minutes and quick fix (pressing different button) cured problem

Anonymous · Checkatrade5.0 · 16 Jul 2025
Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Reviews

Customer review evidence

3 total

Source-refresh labels elsewhere show when MTT last checked the record.

John B10 rating

Superb service: quick, friendly and efficient. Would definitely go to them again in the future.

Checkatrade
Anonymous10 rating

I had a broken oven light which I couldn’t remove. Tom visited very promptly, managed to remove the light and replace it. Extremely efficient! Would recommend highly.

Checkatrade
Anonymous10 rating

Unable to cancel the child lock on my washer dryer in spite of reading manual, watching YouTube etc. Engineer said he was in area, that his call out fee was normally £60 but that it would be £30 if a quick fix was possible. Also said he could get replacement circuit board next day if necessary. On my doorstep in 10 minutes and quick fix (pressing different button) cured problem

Checkatrade
Source profiles

Public platform links

Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapReviews 100+

34 reviews and 5.0 average rating; need 100 reviews and 4.0+.

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GapPeer endorsements

0 endorsements on file; need 3.

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GapPlanning history

No planning history is linked to this profile yet.

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GapVerified credential

No verified credential on file yet.

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PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07366 508191.

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Reviews 100+

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Planning history

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Review score