Gas Boiler Services

Basildon Essex
78.2

Overall Trust Score · out of 100

From the average rating, number of reviews, how many platforms corroborate them, and whether the business is verified.

About

Welcome! We are David and Lorraine, owners and operators of Gas Boilers Services - a plumbing and heating company dedicated to a service you can count on. ...

Reviews

4.9out of 5
582 reviews in the public recordCross-checked across 1 source
TrustATrader582 reviews · 5.0 avg

Highlights

"A fantastic company to work with—polite, punctual and professional throughout. I was given a one-hour arrival window the day before, which made it really easy to plan my day. David, the engineer, was friendly and efficient, and left me all the paperwork I needed. The boiler service report was emailed to me within the hour, and payment was quick and straightforward. The service was carried out to a very high standard. Highly recommend."

KarenTrustATrader5.0 rating

"Glad I picked this Trader as Lorraine the lady who was my contact on the phone was so polite and friendly . I was not charged for the initial call out only for the actual work done . Danny the Plumber arrived on time a very nice young man who fitted my new Kitchen Tap and left everything clean and tidy . My Thanks to you both Angela."

AngelaTrustATrader5.0 rating

"Lorraine is so kind and helpful. Booked an appointment the next day with no trouble at all . Danny came to change a part , he is super professional and completely transparent with all the work that needed doing and costs. Wouldn’t go to any other company, that are honestly the best in the area , thank you"

SarahTrustATrader5.0 rating

Detailed reviews

Karen5.0 / 5 · 27 Mar 2026

A fantastic company to work with—polite, punctual and professional throughout. I was given a one-hour arrival window the day before, which made it really easy to plan my day. David, the engineer, was friendly and efficient, and left me all the paperwork I needed. The boiler service report was emailed to me within the hour, and payment was quick and straightforward. The service was carried out to a very high standard. Highly recommend.

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Angela5.0 / 5 · 26 Feb 2026

Glad I picked this Trader as Lorraine the lady who was my contact on the phone was so polite and friendly . I was not charged for the initial call out only for the actual work done . Danny the Plumber arrived on time a very nice young man who fitted my new Kitchen Tap and left everything clean and tidy . My Thanks to you both Angela.

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Sarah5.0 / 5 · 2 Feb 2026

Lorraine is so kind and helpful. Booked an appointment the next day with no trouble at all . Danny came to change a part , he is super professional and completely transparent with all the work that needed doing and costs. Wouldn’t go to any other company, that are honestly the best in the area , thank you

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Simon Phillips5.0 / 5 · 27 Nov 2025

Brilliant, trustworthy company. Lorraine is always friendly, organised and so helpful when booking appointments. David, who carries out the work, is genuinely one of the nicest and most honest tradespeople I’ve met. He clearly puts customers before profit and his workmanship is top-class every single time. I’ve used GBS three times now — boiler service, toilet repair and a thermostat replacement — and each visit has been faultless. Trust is something I really struggle with when booking trades, but I’m so glad I found GBS. They’re reliable, skilled, honest and completely fair on price. This is a company you can book with total confidence, knowing the job will be done properly and you won’t be ripped off. Couldn’t recommend them enough!

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Paul Coughlin5.0 / 5 · 22 Sept 2020

I cannot recommend David and his family run business enough as the level of service provided was outstanding. A local gas company were replacing the mainlines and discovered my parents carcass (pipes that feed the house appliances) was dangerously leaking so my parents were left without gas last Thursday afternoon. I called David that evening and he visited them Friday after finishing his working day to assess the matter and returned the following Tuesday to rectify. He communicated in a clear manner the work required plus found an improved routing for the pipework which made the job even better. Lorraine's communication (David’s wife) was above and beyond my expectations with a clear quotation plus accommodated my Dad’s ongoing hospital appointments and provided updates regarding David’s arrival. This family business takes great pride in working amongst the local community, puts to shame larger organisations and does the work to a high standard for a more than fair price.

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Ged Vaughan5.0 / 5 · 18 Sept 2020

We have no hesitation whatsoever in highly recommending GBS to friends, family and neighbours. An excellent established family firm with very high standards of service. It was a pleasure dealing with them recently. Danny replaced our old broken toilet cistern and fixed our hot water and central heating system. Not only is Danny friendly and helpful he is a knowledgeable hard-working first class plumber and his quote was fair and highly competitive for the work. From initial contact with GBS through to completion of the work they were outstanding in all aspects. We will certainly use them again. Many thanks to Lorraine, Danny and the team at GBS. Kath & Ged, Redbridge

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Tony Simmonds5.0 / 5 · 19 Jul 2020

After calling Gas Boiler Services, David arrived within 2 hours to quote for a new boiler installation. He explained what was required and answered all our questions so we understood what the procedure was when the installation started. Lorraine supplied a quote, itemising the work, which arrived the same day. The quote was very competitive and offered a 10 year warranty on the boiler (other gas engineers only offered a 5 year warranty). We were very impressed with their workmanship, professionalism and are very happy we chose them to do the work, and would definitely recommend them.

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Nigel Allen5.0 / 5 · 6 Jul 2020

Would thoroughly recommend Gas Boiler Services. A friend had suggested we contact them regarding our boiler as they had had a great experience with them previously. Despite a number of challenges with the previous boiler configuration they were able to complete the installation on time - new boiler working perfectly so far. Very professional and courteous staff and left the room in pristine condition - even shining the new pipework before they left. We've been trying to source a good plumber since we moved to Enfield and have really struggled - will be using Gas Boiler Services from now on.

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Public review evidence4.9★ from 582 public reviewsAcross TrustATraderTrustATrader

Sources

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