Heat Plan
Trust score
31out of 100
Rating2.8★
Review volumeLow · 2
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.8out of 5
Highlights
"Very happy with the repair work carried out. Diagnosed the problem and fitted the new parts quickly"
Detailed reviews
I have booked an hour of an engineer's time to repair a problem with our boiler. The guy turned up and very quickly determined the problem, left after 10min and said the repair would have to be a separate booking. When I called Heat Plan to complain that this had not been made clear to me when booking, and that I had expected to get a full hour of service, the manager I spoke to got very aggressive. When I said I could revoke the payment he threatened to 'come and take bits out of my boiler', then hung up. I'm still shocked at the level of aggressive unfriendliness of this company. Speechless.
Very happy with the repair work carried out. Diagnosed the problem and fitted the new parts quickly
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
About
In Croydon.
Areas served
Croydon
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Worth checking yourself
Rating: 2.8★
Review volume: Low · 2
Evidence breadth: 1 independent public source
Profile status: Listed
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Common questions about Heat Plan
What do customers say about Heat Plan?
Heat Plan has 2 public reviews, averaging 2.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heat Plan's reviews are genuine?
Heat Plan's 2 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.