Heating engineer
Heat-Plex Limited
Response readiness
24/7
Trust score
47out of 100
Rating5.0★
Review volumeLow · 3
Evidence breadth1 independent public source
Profile statusListed
Response evidence
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Heat-Plex Limited
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for Heat-Plex Limited →Public response evidence
Response readiness
Website availability claim:
- 24/7
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Highlights
"I have used HeatPlex on many occasions and have them to be very conscientious and thorough in their work with excellent attention to details. I would happily recommend them as a trustworthy and sensibly priced gas engineer company."
"Joe was very responsive at getting back to me when our boiler broke. He prepared and got all the answers he needed before coming around and fixed it very quickly explaining each part of the process. He made the visit fun and we had some great chats while he was here, I will be calling again with any house hold issues in the future."
"Joe from Heatplex is amazing. His number was on my boiler when I bought my flat and after the first time of meeting him when we needed our first boiler service I realised I would never use a different plumber. I’ve recommended him to my local friends who also are all very happy with his work. Nothing is too much trouble, he’s polite, friendly, good at his job and charges a reasonable price. Feel fortunate to have stumbled across this excellent, hard working, genuine guy."
Detailed reviews
I have used HeatPlex on many occasions and have them to be very conscientious and thorough in their work with excellent attention to details. I would happily recommend them as a trustworthy and sensibly priced gas engineer company.
Joe was very responsive at getting back to me when our boiler broke. He prepared and got all the answers he needed before coming around and fixed it very quickly explaining each part of the process. He made the visit fun and we had some great chats while he was here, I will be calling again with any house hold issues in the future.
Joe from Heatplex is amazing. His number was on my boiler when I bought my flat and after the first time of meeting him when we needed our first boiler service I realised I would never use a different plumber. I’ve recommended him to my local friends who also are all very happy with his work. Nothing is too much trouble, he’s polite, friendly, good at his job and charges a reasonable price. Feel fortunate to have stumbled across this excellent, hard working, genuine guy.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
In London, Greater London.
What this business says about itself
From their own website
What this business says about itself
Online since 2016. Their website domain was first registered in 2016, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Emergency availability: 24/7
- Guarantee: 10-year warranty
Accreditations it displays — confirm each is current on the official register before you hire:
- Gas Safe Register — verify (opens in new tab)
- SafeContractor — verify (opens in new tab)
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 3
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Heat-Plex Limited before you contact them.
Run Cowboy Checker →Independent checks
About this business
How long they've really been tradingIndependent sources agree they've been operating since at least 2016 — that's 10 years, confirmed across 2 separate sources.
Website online since2016First public review2019
Good to know
Common questions about Heat-Plex Limited
Is Heat-Plex Limited available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
What do customers say about Heat-Plex Limited?
Heat-Plex Limited has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heat-Plex Limited's reviews are genuine?
Heat-Plex Limited's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Does Heat-Plex Limited guarantee their work?
They state on their own website that 10-year warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.