High-End Homes

Public evidence profile

High-End Homes

London
5.040 reviews in the current record
Overview

About High-End Homes

Interior Refurbishment . High-End Homes has been vetted and approved by TrustATrader. Covering London

Public review evidence
Reviews

What customers say about High-End Homes

5.0out of 5
40 reviews in the public recordCross-checked across 1 source
TrustATrader40 reviews · 5.0 avg

Highlights

"I recently experienced a serious leak. Water was gushing from the ceilings. My first call was to My Property London Ltd / Water Damage London, as I have been working with them for over 10 years and trust their expertise. They immediately handled the emergency plumbing & electrical issues, coordinated with the building insurer & their loss adjuster, & prepared a comprehensive scope of works for the restoration. This included water extraction, disinfection, drying, and full reconstruction—all of which was pre-approved by the insurer. I was kept well informed. Once the construction was complete, the property looked better than I can ever remember. They met all agreed timeframes, which was particularly important since the property was fully occupied at the time of the flood. A big thank you to the entire team at Water Damage London for your consistently outstanding service. Highly recommended."

AlexandraTrustATrader5.0 rating

"Highly recommend - would use again - easy to work with and understanding, nothing is too much for them. Go above and beyond."

Simon CollinsTrustATrader5.0 rating

"I had a serious leak that flooded every room in my flat in Bexleyheath, but My Property London Ltd / Water Damage London were absolutely amazing. They responded straight away, got the roof fixed the next morning, and handled all the drying and restoration work quickly and professionally. They dealt directly with my insurer, arranged everything, and I only had to cover my excess and a small roofer’s fee. The team was genuinely kind and helpful—they even helped me move some of my things and at the end hung up my new artwork! The whole experience was stress-free, and my flat honestly looks better now than it did before the flood. Highly recommend them—amazing service!"

Aneta KontrovaTrustATrader5.0 rating

Detailed reviews

Alexandra5.0 / 5

I recently experienced a serious leak. Water was gushing from the ceilings. My first call was to My Property London Ltd / Water Damage London, as I have been working with them for over 10 years and trust their expertise. They immediately handled the emergency plumbing & electrical issues, coordinated with the building insurer & their loss adjuster, & prepared a comprehensive scope of works for the restoration. This included water extraction, disinfection, drying, and full reconstruction—all of which was pre-approved by the insurer. I was kept well informed. Once the construction was complete, the property looked better than I can ever remember. They met all agreed timeframes, which was particularly important since the property was fully occupied at the time of the flood. A big thank you to the entire team at Water Damage London for your consistently outstanding service. Highly recommended.

TrustATrader
Simon Collins5.0 / 5

Highly recommend - would use again - easy to work with and understanding, nothing is too much for them. Go above and beyond.

TrustATrader
Aneta Kontrova5.0 / 5

I had a serious leak that flooded every room in my flat in Bexleyheath, but My Property London Ltd / Water Damage London were absolutely amazing. They responded straight away, got the roof fixed the next morning, and handled all the drying and restoration work quickly and professionally. They dealt directly with my insurer, arranged everything, and I only had to cover my excess and a small roofer’s fee. The team was genuinely kind and helpful—they even helped me move some of my things and at the end hung up my new artwork! The whole experience was stress-free, and my flat honestly looks better now than it did before the flood. Highly recommend them—amazing service!

TrustATrader
Marek Simonovic5.0 / 5

My two-bedroom flat in Wesley Avenue, Royal Docks was severely flooded due to a leak from the flat directly above. I reached out to a local company, My Property London Ltd / Water Damage London, and looking back, it was the best decision I could have made.They immediately took charge, liaised directly with the insurance company of the flat above, and handled everything from start to finish — including disinfection, drying and full restoration works. The entire process was smooth and stress-free. Everyone I dealt with, from the first phone call to the restoration and reconstruction teams, was professional and a pleasure to work with.The flood affected every area of our flat, and my family and I had to move out for four weeks while the restoration was carried out — but it was absolutely worth it. When we returned, it felt like a brand-new home: new bathroom, fresh plastering, full redecoration, and wooden flooring throughout. Best of all, it would have cost me nothing out of pocket if I hadn’t opted to use their team for some additional, non-flood-related home improvements. All the essentials were covered by insurance. Huge thanks to the entire Water Damage London team — I highly recommend them to anyone dealing with flood damage or home refurbishment.

TrustATrader
Katarina Chocholova5.0 / 5

I had a full renovation and loft conversion done by My Property London Ltd / High-End Homes, and I’m so happy with the result. I’d worked with them before on a flat refurbishment, so I didn’t hesitate to contact them again — and they delivered beyond expectations. The team was professional, detail-oriented, and very easy to work with. They managed everything — from design to finish — including a new kitchen, bathroom, windows, flooring, and a stunning loft with four skylights. I especially appreciated how they positioned the new staircase to avoid disrupting the lower floor. The whole team was friendly and reliable throughout. Highly recommended!

TrustATrader
Thomas5.0 / 5

Mark and his company, High-End Homes, are knowledgeable, professional, and a pleasure to work with. I would confidently recommend their services to anyone looking to undertake building work. Mark built a rear house extension with a new kitchen, fully refurbished the ground floor, and upgraded two bathrooms on the upper floor. The craftsmanship across all trades provided by High-End Homes was excellent, and every member of the team was courteous and easy to deal with. The team also handled the planning permission process and arranged the building control certificate upon completion of the work.

TrustATrader
Haruka Ogawa5.0 / 5

After living in our home for 10 years, it was time for an upgrade—and MPL Ltd High-End Homes came highly recommended. Mark and his team were absolutely brilliant; I truly can’t recommend them enough. Mark introduced us to his bathroom and kitchen designers, who brought forward ideas we didn’t even know we wanted. The quality of their work is outstanding, and nothing was ever too much trouble. The house now looks exceptional, and I’ve already recommended Mark to friends who’ve visited and been equally impressed.

TrustATrader
Dan5.0 / 5

We’ve used MPL several times over last few years, and they have always been a pleasure to deal with - friendly, communicative, solid work at a reasonable price.

TrustATrader
Page 1 of 5
Recent work

Work photos from the public profile

29 photos
Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

This trader cannot receive quote requests or project invites here until the business owner claims the profile.

Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceTrustATrader
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Source profiles

Public platform links

Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

Link more review-platform profiles so homeowners can verify you across multiple sources.

GapReviews 100+

40 reviews and 5.0 average rating; need 100 reviews and 4.0+.

Request more verified reviews and protect your average rating across linked platforms.

GapPeer endorsements

0 endorsements on file; need 3.

Ask traders you have worked with to endorse you from the endorsements dashboard.

GapPlanning history

No planning history is linked to this profile yet.

Link recent planning evidence or architect-backed project history where available.

GapVerified credential

No verified credential on file yet.

Submit a Gas Safe, NICEIC, NAPIT, FENSA, CERTASS, FMB, CSCS, or Companies House verification.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 01691506569.

Next qualification actions
Review platform presence

Link more review-platform profiles so homeowners can verify you across multiple sources.

View score page
Reviews 100+

Request more verified reviews and protect your average rating across linked platforms.

Request reviews
Peer endorsements

Ask traders you have worked with to endorse you from the endorsements dashboard.

Open endorsements
Planning history

Link recent planning evidence or architect-backed project history where available.

Review score