JW Home Improvements Ltd

We are so pleased with the work that Nathan and Mick did they did a really good job and took us on the decision making process. However, we are very disappointed the with communication at the end of the project and how long it look to get an invoice afterwards. We have had a ladder in our garden for 6 weeks now and excess waste with the promise of it being collected and it’s still there now. We appreciate everyone is busy but it’s getting ridiculous. We have tried arranging this but messages are read and not replied to. If the rating was just for the workmanship it would be 5/5 but sadly aspects have let it down.

James has a good team working for him, they are very hardworking and the site was left clean and tidy.

Guy's accommodated very quickly to get driveway started. Worked hard and respectfully whilst c1arrying out work. Cleaned up after each days task. Quality of work excellent and done in a good time. On day of completion great team effort to get that perfect finish.

James went above and beyond with advice on the options for turning our small front garden into a tarmacked pull-on drive, along with creating a stunning paved patio area to the back of the house. Jamie, Nathan and Mick were punctual, always cheerful, polite and positive. An extremely hard-working team communicating through each stage of the work making sure the finished job was exactly as we wanted. The work included block paving and resurfacing our front garden. Along with ground works, paving, gravel boards, fencing, drainage and flower borders to our back garden. The levels of workmanship and attention to detail were excellent, we couldn’t be happier thank you! We highly recommend James and his team.

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