“Alan is the most professional, reliable, personable and knowledgable plumber/drain consultant that we have ever used. He replied to a query instantly, turned up exactly when he said, showed us the problem with his hi-tech gear, provided a solution and approximate costing straight away. I would recommend him and his services to anyone. Easily the best professional we have ever used, and we will use him again without worry.”
Public evidence profile
1st Porter Call Plumbing & Drains
Trust Score
66out of 100
- Rated 5.0 from 2,084 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume2,084
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say57.7 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade2,084 reviews
Highlights
“Thank you to Alan who attended my emergency on the same day, was thorough and professional, made sure to complete the job and cleared up brilliantly. He was also a kindly man who kept me fully informed.”
“Contacted Alan as was looking to purchase a property that had no manhole access on site and a public sewer to the rear. Alan arranged with the seller to get a camera survey of the rear public sewer from the neighbouring property and provided an accurate report and visual record of the sewer, it's depth, location and condition. The private drainage was more problematic as access only available from a rodding point, but managed to survey and reveal an issue at the boundary with the neighbouring property. Alan liaised with the neighbour to get it resolved. Good report including CCTV and sketch”
Detailed reviews
These are the individual reviews we hold for 1st Porter Call Plumbing & Drains, including the highlights above. The 2,084 headline total is the review volume reported across public review sources.
Alan is the most professional, reliable, personable and knowledgable plumber/drain consultant that we have ever used. He replied to a query instantly, turned up exactly when he said, showed us the problem with his hi-tech gear, provided a solution and approximate costing straight away. I would recommend him and his services to anyone. Easily the best professional we have ever used, and we will use him again without worry.
Thank you to Alan who attended my emergency on the same day, was thorough and professional, made sure to complete the job and cleared up brilliantly. He was also a kindly man who kept me fully informed.
Contacted Alan as was looking to purchase a property that had no manhole access on site and a public sewer to the rear. Alan arranged with the seller to get a camera survey of the rear public sewer from the neighbouring property and provided an accurate report and visual record of the sewer, it's depth, location and condition. The private drainage was more problematic as access only available from a rodding point, but managed to survey and reveal an issue at the boundary with the neighbouring property. Alan liaised with the neighbour to get it resolved. Good report including CCTV and sketch
Local context
Rated 5.0, above the local average for plumbers in Southampton
Across 208 plumbers in Southampton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Southampton, Hampshire.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HampshireSouthampton
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on 1st Porter Call Plumbing & Drains before you contact them.
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Common questions about 1st Porter Call Plumbing & Drains
Is 1st Porter Call Plumbing & Drains a legitimate business?
1st Porter Call Plumbing & Drains has 2,084 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about 1st Porter Call Plumbing & Drains?
1st Porter Call Plumbing & Drains has 2,084 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know 1st Porter Call Plumbing & Drains' reviews are genuine?
1st Porter Call Plumbing & Drains' 2,084 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has 1st Porter Call Plumbing & Drains had recent public reviews?
1st Porter Call Plumbing & Drains has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does 1st Porter Call Plumbing & Drains specialise in?
1st Porter Call Plumbing & Drains lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.