Drainage contractor
Kent Drainage Ltd
Trust score
35out of 100
Rating3.2★
Review volumeLow · 5
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.2out of 5
Highlights
"Kent Drainage; were very helpful with a professional approach and high customer focus and satisfaction, especially Rob Pollard (Director)& James (Onsite Engineer)"
"The company rep, Carl, went above and beyond to ensure that the sewer was unblocked. It was not quite a straightforward job. Initial investigation with the camera showed that there was a second manhold nearby which needed to be chexked and cleared. We checked with neighbours but found that theirs was not the issue. Came back on site, he investigated further and said the second manhold was very close. With no visible sign, he dug around the area suspected, right under part of the driveway, we found the second one. He patiently worked at it until all was sorted. Highly recommended"
"The company rep, Carl, went above and beyond to ensure that the sewer was unblocked. It was not quite a straightforward job. Initial investigation with the camera showed that there was a second manhold nearby which needed to be chexked and cleared. We checked with neighbours but found that theirs was not the issue. Came back on site, he investigated further and said the second manhold was very close. With no visible sign, he dug around the area suspected, right under part of the driveway, we found the second one. He patiently worked at it until all was sorted. Highly recommended"
Detailed reviews
Kent Drainage; were very helpful with a professional approach and high customer focus and satisfaction, especially Rob Pollard (Director)& James (Onsite Engineer)
The company rep, Carl, went above and beyond to ensure that the sewer was unblocked. It was not quite a straightforward job. Initial investigation with the camera showed that there was a second manhold nearby which needed to be chexked and cleared. We checked with neighbours but found that theirs was not the issue. Came back on site, he investigated further and said the second manhold was very close. With no visible sign, he dug around the area suspected, right under part of the driveway, we found the second one. He patiently worked at it until all was sorted. Highly recommended
An engineer came to my house to assess a puddle of water I had in the kitchen and said they had to drill into my waste pipe outside and put a camera in it to assess the damage. After doing this the engineer said he couldn't see anything there and suggested I spend over £1,000 to drill into the kitchen floor so he could investigate further as he couldn't find the source of the leak. Two days later a plumber from another company came to look, and simply tightened the pipes. Now the external waste pipe the KD Drainage engineer drilled into is leaking and they are refusing to fix it. Stay away.
The company rep, Carl, went above and beyond to ensure that the sewer was unblocked. It was not quite a straightforward job. Initial investigation with the camera showed that there was a second manhold nearby which needed to be chexked and cleared. We checked with neighbours but found that theirs was not the issue. Came back on site, he investigated further and said the second manhold was very close. With no visible sign, he dug around the area suspected, right under part of the driveway, we found the second one. He patiently worked at it until all was sorted. Highly recommended
An engineer came to my house to assess a puddle of water I had in the kitchen and said they had to drill into my waste pipe outside and put a camera in it to assess the damage. After doing this the engineer said he couldn't see anything there and suggested I spend over £1,000 to drill into the kitchen floor so he could investigate further as he couldn't find the source of the leak. Two days later a plumber from another company came to look, and simply tightened the pipes. Now the external waste pipe the KD Drainage engineer drilled into is leaking and they are refusing to fix it. Stay away.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
Drain / sewer clearance in Rochester, Kent.
How long they've been online
From their own website
How long they've been online
Online since 2013. Their website domain was first registered in 2013, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
Independent checks
About this business
How long they've really been tradingIndependent sources agree they've been operating since at least 2013 — that's 13 years, confirmed across 2 separate sources.
Website online since2013First public review2022
Check them yourself
What to check before you hire
Worth checking yourself
Rating: 3.2★
Review volume: Low · 5
Evidence breadth: 1 independent public source
Profile status: Listed
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
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Common questions about Kent Drainage Ltd
What do customers say about Kent Drainage Ltd?
Kent Drainage Ltd has 5 public reviews, averaging 3.2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Kent Drainage Ltd's reviews are genuine?
Kent Drainage Ltd's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
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