Builder
Phoenix Property Services (sussex) Limited
Trust score
32out of 100
Rating2.9★
Review volumeLow · 2
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Planning evidence
Nearby projects
Checking nearby planning applications.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.9out of 5
Highlights
"Brendan was very responsive and flexible with coming to quote for the work. The work was carried out within the agreed timeframe and to a high standard. Brendan made positive suggestions to address areas for repair that had been highlighted in a survey which was very helpful. He even offered to apply another coat of paint to the timber pillars as he thought they might require this after the repair had been completed and dried out - definitely recommend Phoenix Property (Sussex) and would use again."
Detailed reviews
Our experience was poor due to many factors. Work started 24.01.24 & progress was slow; the average time for a loft conversion is 8 weeks, give or take a couple of weeks for delays. When we parted company 13.07.24, there was still a lot of work to be completed. Effective communication & reliability was lacking. Respect & professionalism was questionable; work was untidy & rough in places. Stairs installed failed to meet building regs. When we did end our relationship with PPS, he responded in a very rude, abusive & threatening manner; not what we need when we have 2 kids & a baby to think of.
Brendan was very responsive and flexible with coming to quote for the work. The work was carried out within the agreed timeframe and to a high standard. Brendan made positive suggestions to address areas for repair that had been highlighted in a survey which was very helpful. He even offered to apply another coat of paint to the timber pillars as he thought they might require this after the repair had been completed and dried out - definitely recommend Phoenix Property (Sussex) and would use again.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
About
Builder in chichester, West Sussex.
Services they list
Builder
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
ChichesterWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Check them yourself
What to check before you hire
Worth checking yourself
Rating: 2.9★
Review volume: Low · 2
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
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Common questions about Phoenix Property Services (sussex) Limited
What do customers say about Phoenix Property Services (sussex) Limited?
Phoenix Property Services (sussex) Limited has 2 public reviews, averaging 2.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Phoenix Property Services (sussex) Limited's reviews are genuine?
Phoenix Property Services (sussex) Limited's 2 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Phoenix Property Services (sussex) Limited specialise in?
Phoenix Property Services (sussex) Limited lists specialist services including Builder. If your job is one of these, look for it in their listed services or ask them to confirm for your project.