Regal Interiors (UK) Ltd

We had our en suite fitted back in September 2020. We noticed that the toilet was showing some sign of flexing from the fixings hidden behind the panel. I reached out to Regal Interiors to explain the issue. The very same day I received an email to say this would be addressed under warranty and that the After Sales team would be in touch. Lucy duly called and Colin visited the very next day to remedy the issue. I was really impressed with the service provided and felt really pleased that we chose Regal Interiors as the issue of After Sales care was one of the reasons we decided to place our business with them. Some 15 months after the installation and our first issue that we experienced, it was dealt with promptly and without any hassle. Truly exceptional service

A sale is a sale but the real measure of a company you entrust work to, is how they respond to the after-sales, customer care needs. Regal interiors have been exemplary and the 2 occasions where we needed to contact them (a manufacturers fault on a shower and an electrical supply issue for an led mirror) their response was quick and efficient with no wriggling or attempts to pass responsibility to someone else. Textbook customer care and that really matters so top marks to the team at regal interiors.

I used Regal interiors for the fitting of a shower room and a wet room. Right from the start it was clear that I was dealing with professionals. Their showroom is laid out to the highest standards and the help I received when deciding on some of the key elements of the design was really appreciated. Their fitters turned up when they said they would, treated both me and my house with respect and the quality of their workmanship was of the highest standards. Despite the amount of work involved, my house was spotless when they left. I needed to call them shortly afterwards to report one slight issue and to their credit, someone came round the very next day to rectify it. I'm not sure it gets much better than this and would have absolutely no hesitation in recommending Regal Interiors, or using them again.

I was extremely pleased with the work done by Regal Interiors to rectify a problem with my kitchen. The communication was friendly and once the problem was ascertained the work was carried out to a high standard in a professional manner. Small details were noticed and rectified without them being pointed out. I would definitely recommend.

I was very impressed with how quickly the problem with the plug in my bathroom basin was dealt with & Richard did an excellent job.

Regal Interiors competely refitted our kitchen. We opted for their comprehensive service from kitchen design/planning through to completion: removal of old kitchen including appliances, plastering, plumbing, electrics, fitting of units, worktop, appliances and flooring. We were impressed from the outset with the care and time taken to ensure the design was right for us and the careful costings. The work was fully project managed and happened on schedule. Communication was good throughout, any minor issues withthe refit were discussed with us and quickly resolved. The workers were competent, friendly, efficient and tidy, completing the work to a high standard within the timeframe we had been given. A complete, fully project managed refit is not a cheap option but for us was worth the expense. The service provided definitely took the worry and pain out of what is a very complex piece of work. We have no reservation in recommending them.

The service and care from Regal Interiors has been absolutely first class from the moment we walked in to enquire about a new bathroom. Your greeting, attitude and ability to show a wide range of options for tiles, baths, showers and fittings was without pressure and with knowledge and experience. You undertook a full survey of our existing bathroom and with discussion and consideration produced designs and reccomendations to suit our needs and space. The fitting and installation was all undertaken to the highest standard, with an incredible eye for detail and perfection, and we are absolutely delighted with the finished bathroom suite - it is stunning. Since completion, we had one small problem with a dripping tap on the washbasin due to a slight fault with the tap and not bad workmanship I hasten to add, and Regal sorted this promptly and without any fuss replacing the tap free of charge. We have happily suggested and recommended Regal Interiors to others in our village who have required bathroom fitting services.

Regal have just completed their works at our property. We have to thank them, and all their expert craftsmen, for providing us with such an incredible kitchen and bathroom. They should be proud of their company and the level of service they have provided.