Ry Group

Ry Group attended promptly same day (Thursday) to assess the issue with the boiler and provided some interim help. Rob was very helpful providing advice and ordering relevant parts asap. He was then able to attend the following Tuesday to complete the repair and service the boiler. Boiler up and running again with hot water back!

Unfortunately I was very disappointed with the service I received from Ry Group. They responded swiftly to the ad I had placed on Checkatrade (to replace the valves on two modern cisterns) and having contacted them, an appointment was made to come and replace them. They provided a quote for the work (approx £400 for the labour plus parts) which I thought was steep, but I went ahead. I was told that it would take two appointments, but in fact it took 6 (two were cancelled by them at short notice).

Chris the engineer was excellent: he let me bid in good time when he works arrive, and friendly and professional throughout. He quickly adapted the job to an unforeseen need.