The Boiler Co North East Ltd

Used The Boiler Co North East for a landlord gas safety certificate and a new thermostat installation - solid experience from start to finish. They responded quickly and got me booked in without any hassle. Turned up on time, carried out the gas safety check efficiently, and handled the thermostat install smoothly with no issues. Everything was explained clearly, paperwork sorted properly, and pricing was very competitive for both jobs. No delays, no upselling - just got the work done properly. Reliable, straightforward service. Would use them again without hesitation.

Service and boiler repair done professionally and friendly and as quick as it could be done. Located in Newcastle and on a Baxi boiler. Definitely recommend

Fantastic service. From making the initial call to being kept up to date when Steve was arriving. Courteous, polite, efficient service down to bringing his own covers for shoes! Would definitely recommend the company. Thank you Steve.

This company was recommended to me for a boiler service. Following my booking an appointment, I was kept updated on the arrival time of the engineer (Steve), which was helpful. I was also able to choose a time convenient for me. Steve was very professional and treat my property with care. I was very happy with this company and wouldn’t hesitate to use again.

Really helpful and efficient and didn’t mind travelling out of his area to help me out. Would definitely recommend

Steve is very professional and booked in my CP12. At one property and a boiler service at my own property. Very polite and courteous. His rates are very competitive. Great job.

Punctual, knowledgeable, was able to service all parts of the boiler that previous people couldn't do. Booked for gas fire service.

The annual service was completed as scheduled, and the technician's time management was excellent. However, the billing process caused some confusion. We were unaware that the boiler inspection and cylinder pressure check are itemized charges, a policy that was only disclosed during the service. To prevent future misunderstandings, we recommend providing customers with a full fee breakdown, including VAT, at the time of scheduling.