Cleaner
Vortex External Cleaning
Trust score
49out of 100
Rating3.3★
Review volume74
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.3out of 5
Customers often mention
Highlights
"Initially we were nervous about using a 'soft wash' technology that we were not familiar with. We sent Shane a number of questions about it, to which he replied immediately and in detail. We should not have worried. The work was carried out carefully, with much discussion about any challenges that came up. The results are amazing. The roof is very clean, completely free of moss and dirt and with no damage to any tiles. Afterwards, the gutters, fascias and windows were cleaned and all debris removed from the site. We are delighted."
"Initially we were nervous about using a 'soft wash' technology that we were not familiar with. We sent Shane a number of questions about it, to which he replied immediately and in detail. We should not have worried. The work was carried out carefully, with much discussion about any challenges that came up. The results are amazing. The roof is very clean, completely free of moss and dirt and with no damage to any tiles. Afterwards, the gutters, fascias and windows were cleaned and all debris removed from the site. We are delighted."
Detailed reviews
Showing the 20 reviews we hold full text for. The 74 headline total is the review volume reported for Vortex External Cleaning across public review sources.
Vortex soft washed our concrete tiled roof in Feb. 2025. A lot of moss was removed but it also stripped a lot of the colour. Vortex denied that our roof looked any different in colour. Vortex said that they had thoroughly cleaned the gutters. We have recently employed another company to re-colour the roof. They found that the gutters were blocked with moss, pockets of moss remained on the roof and several tiles appeared to be recently broken. With hindsight I am revising my review of Vortex.
Vortex soft washed our concrete tiled roof in Feb. 2025. A lot of moss was removed but it also stripped a lot of the colour. Vortex denied that our roof looked any different in colour. Vortex said that they had thoroughly cleaned the gutters. We have recently employed another company to re-colour the roof. They found that the gutters were blocked with moss, pockets of moss remained on the roof and several tiles appeared to be recently broken. With hindsight I am revising my review of Vortex.
Initially we were nervous about using a 'soft wash' technology that we were not familiar with. We sent Shane a number of questions about it, to which he replied immediately and in detail. We should not have worried. The work was carried out carefully, with much discussion about any challenges that came up. The results are amazing. The roof is very clean, completely free of moss and dirt and with no damage to any tiles. Afterwards, the gutters, fascias and windows were cleaned and all debris removed from the site. We are delighted.
Initially we were nervous about using a 'soft wash' technology that we were not familiar with. We sent Shane a number of questions about it, to which he replied immediately and in detail. We should not have worried. The work was carried out carefully, with much discussion about any challenges that came up. The results are amazing. The roof is very clean, completely free of moss and dirt and with no damage to any tiles. Afterwards, the gutters, fascias and windows were cleaned and all debris removed from the site. We are delighted.
Using Vortex was quite frankly an appalling experience. The job was handled half heartedly and extremely unprofessionally. The workman was seen just standing on the ground and directing the jet wash onto my bungalow roof, moss was flying everywhere and there was no ground protection used as this has all been caught on camera. I checked when work had wrapped up and there was still massive lumps of moss on the roof. They came back out the next day to finish the roof only to find out now the gutters are completely full of moss! He’s been paid and has ignored my messages since. Rogue trader AVOID!
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
Cleaning services in Eastleigh.
What this business says about itself
From their own website
What this business says about itself
Online since 2025. Their website domain was first registered in 2025, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Insurance: public liability insurance
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed5 reviews in the last year.
Check them yourself
What to check before you hire
Worth checking yourself
Rating: 3.3★
Evidence breadth: 1 independent public source
Profile status: Listed
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
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Common questions about Vortex External Cleaning
What do customers say about Vortex External Cleaning?
Vortex External Cleaning has 74 public reviews, averaging 3.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Vortex External Cleaning's reviews are genuine?
Vortex External Cleaning's 74 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Vortex External Cleaning had recent public reviews?
Vortex External Cleaning has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Vortex External Cleaning insured?
They state on their own website that public liability insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.