"David and Buell did such an efficient, neat and quick job of installing our new boiler today. They were very friendly and polite, and arrived at the time they advised. We expected the job to take much longer than it did! Our old boiler stopped working Saturday night, we called on Sunday and left a message, they got back to us Monday morning and came out that same day to have a look at our boiler. We ultimately made the decision to go with a new boiler, they arrived the following day at 8am and got on with installing the new one, they were finished by about half 1! The whole process was seamless. Very pleased to have heating and hot water again, thanks guys!"
Public evidence profile
1st Call Services
Launch summary
1st Call Services1st Call Services based in Southend, Essex are a Worcester Bosch approved accredited installer of new boilers across Essex. We specialise in new boilers, boiler repairs, boiler servicing and more, available with flexible payments.
Public proof summary
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Visible limitations on this record
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Customer voice from the public record
"This was our first time using this company and we were pleasantly surprised, not the norm, what’s going on. In a nutshell we have no problem in recommending this company , we would use again. David and Buellie were a well organised work machine, hand in glove almost. It would take too long to list their positives but much quicker to list the negatives as there were not any. Keep up the good work lads !""
"Had our old boiler replaced and couldn’t be happier with the service. The team were friendly, efficient, and took the time to explain everything clearly. The quality of workmanship was outstanding, and the whole process was carried out with care and professionalism. I would highly recommend them – they should be your first choice."
"David did a really great job disconnecting my gas hob for me! He responded very promptly, offered to do the job for a reasonable price and provided a quality service. I would highly recommend!! Thanks again David!"
"Fantastic, very honest and good work I highly recommend to anyone looking for an honest boiler repair. We had originally called a local repair who wanted to charge us nearly £500 for work and a part, however being the suspicious type I didn't feel happy with what was being said. I went looking and came across 1st Call Services, they came out looked at it informed me it didn't need a part but it was clogged so they cleaned it all up and made sure boiler was working well, at a fraction of the cost. They were polite and helpful and I cannot recommend them any more highly 5 stars all the way. Thank you"
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Review coverage and highlights
David and Buell did such an efficient, neat and quick job of installing our new boiler today. They were very friendly and polite, and arrived at the time they advised. We expected the job to take much longer than it did! Our old boiler stopped working Saturday night, we called on Sunday and left a message, they got back to us Monday morning and came out that same day to have a look at our boiler. We ultimately made the decision to go with a new boiler, they arrived the following day at 8am and got on with installing the new one, they were finished by about half 1! The whole process was seamless. Very pleased to have heating and hot water again, thanks guys!
This was our first time using this company and we were pleasantly surprised, not the norm, what’s going on. In a nutshell we have no problem in recommending this company , we would use again. David and Buellie were a well organised work machine, hand in glove almost. It would take too long to list their positives but much quicker to list the negatives as there were not any. Keep up the good work lads !"
Had our old boiler replaced and couldn’t be happier with the service. The team were friendly, efficient, and took the time to explain everything clearly. The quality of workmanship was outstanding, and the whole process was carried out with care and professionalism. I would highly recommend them – they should be your first choice.
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Endorsements from other traders
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Customer review evidence
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David and Buell did such an efficient, neat and quick job of installing our new boiler today. They were very friendly and polite, and arrived at the time they advised. We expected the job to take much longer than it did! Our old boiler stopped working Saturday night, we called on Sunday and left a message, they got back to us Monday morning and came out that same day to have a look at our boiler. We ultimately made the decision to go with a new boiler, they arrived the following day at 8am and got on with installing the new one, they were finished by about half 1! The whole process was seamless. Very pleased to have heating and hot water again, thanks guys!
This was our first time using this company and we were pleasantly surprised, not the norm, what’s going on. In a nutshell we have no problem in recommending this company , we would use again. David and Buellie were a well organised work machine, hand in glove almost. It would take too long to list their positives but much quicker to list the negatives as there were not any. Keep up the good work lads !"
Had our old boiler replaced and couldn’t be happier with the service. The team were friendly, efficient, and took the time to explain everything clearly. The quality of workmanship was outstanding, and the whole process was carried out with care and professionalism. I would highly recommend them – they should be your first choice.
David did a really great job disconnecting my gas hob for me! He responded very promptly, offered to do the job for a reasonable price and provided a quality service. I would highly recommend!! Thanks again David!
Fantastic, very honest and good work I highly recommend to anyone looking for an honest boiler repair. We had originally called a local repair who wanted to charge us nearly £500 for work and a part, however being the suspicious type I didn't feel happy with what was being said. I went looking and came across 1st Call Services, they came out looked at it informed me it didn't need a part but it was clogged so they cleaned it all up and made sure boiler was working well, at a fraction of the cost. They were polite and helpful and I cannot recommend them any more highly 5 stars all the way. Thank you
Dave and his son are nice, friendly people who are very knowledgeable of the product and got on with the job with no fuss and no mess. Carried out the necessary Gas inspections that were required. Put the job on at 7PM Sunday night and within 1 hour I had a response and less the 24 hours later the job has been completed. Would highly recommend
Really professional visit with great comms. £96 including VAT
First call services - first class service had a bad leak in my bathroom and the plumber first call sent was great arrived at stated time explained exactly what he would need to do to put things right and done a great job.
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