Basement Pumps Limited
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
Highlights
"Kevin was so kind and helpful when I needed to have my pump repaired and an alarm installed. I am so grateful to Basement Pumps for their support! It’s a dirty job but somebody’s got to do it!"
"I run a swimming school and we had a blocked waste tunk (sweage) and also issues with the sump pump in one of our sites. I needed a company could not only remove the sweage waste but also at the same time send a Engennier could understand the problem and provide a solution. Rick and his team have done just that. We wil certainly use them again and I can reccommend their services ."
"Very dissapointed with the outcome of the works. The engineers claimed that the issue for the full chamber was definitely the base of the chamber being raised and the pump therefore not sitting correctly. After a very expensive job the engineers left the site claiming that the water was still being pumped very slowly and the reason for that is a small valve that would need to be replaced, which they claimed not to have with them. This is extremely unprofessional because to have them return they want to charge me again for labour. Now the pump seems to be gone, the job seems to have been waste!"
Detailed reviews
Kevin was so kind and helpful when I needed to have my pump repaired and an alarm installed. I am so grateful to Basement Pumps for their support! It’s a dirty job but somebody’s got to do it!
Very dissapointed with the outcome of the works. The engineers claimed that the issue for the full chamber was definitely the base of the chamber being raised and the pump therefore not sitting correctly. After a very expensive job the engineers left the site claiming that the water was still being pumped very slowly and the reason for that is a small valve that would need to be replaced, which they claimed not to have with them. This is extremely unprofessional because to have them return they want to charge me again for labour. Now the pump seems to be gone, the job seems to have been waste!
I run a swimming school and we had a blocked waste tunk (sweage) and also issues with the sump pump in one of our sites. I needed a company could not only remove the sweage waste but also at the same time send a Engennier could understand the problem and provide a solution. Rick and his team have done just that. We wil certainly use them again and I can reccommend their services .
Every signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
Drain / sewer clearance in Burgess Hill, West Sussex.
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What do customers say about Basement Pumps Limited?
Basement Pumps Limited has 3 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Basement Pumps Limited's reviews are genuine?
Basement Pumps Limited's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.