Drainage contractor

Basement Pumps Limited

Burgess Hill4.1· 3 reviews · 1 independent public source
Trust score
41out of 100
Rating4.1★
Review volumeLow · 3
Evidence breadth1 independent public source
Profile statusListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.1out of 5
3 reviews in public evidenceReviewed on public review sources since 2022Most recent review
Checkatrade3 reviews · 4.1 avg

Highlights

"Kevin was so kind and helpful when I needed to have my pump repaired and an alarm installed. I am so grateful to Basement Pumps for their support! It’s a dirty job but somebody’s got to do it!"

AnonymousCheckatrade5.0 rating

"I run a swimming school and we had a blocked waste tunk (sweage) and also issues with the sump pump in one of our sites. I needed a company could not only remove the sweage waste but also at the same time send a Engennier could understand the problem and provide a solution. Rick and his team have done just that. We wil certainly use them again and I can reccommend their services ."

AnonymousCheckatrade5.0 rating

"Very dissapointed with the outcome of the works. The engineers claimed that the issue for the full chamber was definitely the base of the chamber being raised and the pump therefore not sitting correctly. After a very expensive job the engineers left the site claiming that the water was still being pumped very slowly and the reason for that is a small valve that would need to be replaced, which they claimed not to have with them. This is extremely unprofessional because to have them return they want to charge me again for labour. Now the pump seems to be gone, the job seems to have been waste!"

AnonymousCheckatrade4.5 rating

Detailed reviews

Anonymous5.0 / 5 ·

Kevin was so kind and helpful when I needed to have my pump repaired and an alarm installed. I am so grateful to Basement Pumps for their support! It’s a dirty job but somebody’s got to do it!

Checkatrade
Anonymous4.5 / 5 ·

Very dissapointed with the outcome of the works. The engineers claimed that the issue for the full chamber was definitely the base of the chamber being raised and the pump therefore not sitting correctly. After a very expensive job the engineers left the site claiming that the water was still being pumped very slowly and the reason for that is a small valve that would need to be replaced, which they claimed not to have with them. This is extremely unprofessional because to have them return they want to charge me again for labour. Now the pump seems to be gone, the job seems to have been waste!

Checkatrade
Anonymous5.0 / 5 ·

I run a swimming school and we had a blocked waste tunk (sweage) and also issues with the sump pump in one of our sites. I needed a company could not only remove the sweage waste but also at the same time send a Engennier could understand the problem and provide a solution. Rick and his team have done just that. We wil certainly use them again and I can reccommend their services .

Checkatrade
Sources

Every signal, traced to its origin

1 named public source

Public evidence last checked May 2026

About

Drain / sewer clearance in Burgess Hill, West Sussex.

Check them yourself

What to check before you hire

Worth checking yourself
Review volume: Low · 3
Evidence breadth: 1 independent public source
Profile status: Listed
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.

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Good to know

Common questions about Basement Pumps Limited

What do customers say about Basement Pumps Limited?

Basement Pumps Limited has 3 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Basement Pumps Limited's reviews are genuine?

Basement Pumps Limited's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.