Public evidence profile
Drainage Facilities Management Ltd
Overview
About Drainage Facilities Management Ltd
**Drainage Facilities Management Ltd** Was formed in September 2016 by Mathew Clowery & Tony Roach who have over 40 years' Experience of Working in the...
Public review evidence
Reviews
What customers say about Drainage Facilities Management Ltd
4.7out of 5
Highlights
"From Paul in the office to Carl and Dave I couldn’t be happier with the way I was treated and looked after. Paul was really patient with us and explained everything. Carl and Dave were a duo to behold friendly and good humoured. Not many companies offer this level of customer service and I think a few companies out there could learn a lot from DFM"
"Great service. Every member of the team from the first call to the guys who came to do the work were really friendly and helpful. The work and costs were clearly explained. Site was left clean and tidy. Really happy with their work, can't fault them."
"Very happy. Swift response. Job completed at very reasonable price. Friendly and personable staff at all points. Will use again in the future."
Detailed reviews
From Paul in the office to Carl and Dave I couldn’t be happier with the way I was treated and looked after. Paul was really patient with us and explained everything. Carl and Dave were a duo to behold friendly and good humoured. Not many companies offer this level of customer service and I think a few companies out there could learn a lot from DFM
Despite advertising no callout fees, this firm responded to my call - saying I thought my sewage outlet was somehow blocked - by sending a man in a van who didn't do any work apart from lift some covers (already loosened by plumber). He was on the property about 3 minutes and told me what I already knew - that the cess pit system was not working properly due to blockage. His office then called me and asked for a fee of about 120 pounds plus vat straight away. I protested at the unfairness but they wouldn't even consider taking that into account if I then had them empty the septic tank. Recommend?? No
Great service. Every member of the team from the first call to the guys who came to do the work were really friendly and helpful. The work and costs were clearly explained. Site was left clean and tidy. Really happy with their work, can't fault them.
Very happy. Swift response. Job completed at very reasonable price. Friendly and personable staff at all points. Will use again in the future.
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Proof gaps
3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
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Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.
This trader cannot receive quote requests or project invites here until the business owner claims the profile.
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