"We had a sump pump failure on Wednesday afternoon. Charlie came to the house and drained the tank and explained the restrictions on water /sewage usage in the house. He worked with us to find the correct replacement pump and where to source it for next day delivery. Pump was delivered early Friday and by 4pm Friday it was fully installed, checked and the room cleaned. Very efficient, professional and fairly priced. Couldn’t recommend more strongly."

Public evidence profile
Flowtech Plumbers
Launch summary
Flowtech PlumbersUnderfloor Heating Specialists . Flowtech Plumbers has been vetted and approved by TrustATrader. Covering London and Surrounding Areas
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Customer voice from the public record
"Very simple job that I had been struggling with all day due to pipe sizes and fittings. Called me at 9.30pm in a Thursday and just talked me through it. Could have come and charged call outs or just not called. Incredibly generous with his time. Very much appreciated."
"Tip top service by Charlie and Chloe who sorted out the blockage issue with speed and diligence. Priced competitively for a great customer service. Highly recommended"
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Review coverage and highlights
We had a sump pump failure on Wednesday afternoon. Charlie came to the house and drained the tank and explained the restrictions on water /sewage usage in the house. He worked with us to find the correct replacement pump and where to source it for next day delivery. Pump was delivered early Friday and by 4pm Friday it was fully installed, checked and the room cleaned. Very efficient, professional and fairly priced. Couldn’t recommend more strongly.
Very simple job that I had been struggling with all day due to pipe sizes and fittings. Called me at 9.30pm in a Thursday and just talked me through it. Could have come and charged call outs or just not called. Incredibly generous with his time. Very much appreciated.
Tip top service by Charlie and Chloe who sorted out the blockage issue with speed and diligence. Priced competitively for a great customer service. Highly recommended
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Customer review evidence
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Charlie came over on Sunday after I called. They were efficient and got the job done quickly without any hassle. I really appreciated how promptly they responded and resolved the issue. Highly recommended!
We had a sump pump failure on Wednesday afternoon. Charlie came to the house and drained the tank and explained the restrictions on water /sewage usage in the house. He worked with us to find the correct replacement pump and where to source it for next day delivery. Pump was delivered early Friday and by 4pm Friday it was fully installed, checked and the room cleaned. Very efficient, professional and fairly priced. Couldn’t recommend more strongly.
Very simple job that I had been struggling with all day due to pipe sizes and fittings. Called me at 9.30pm in a Thursday and just talked me through it. Could have come and charged call outs or just not called. Incredibly generous with his time. Very much appreciated.
Good communication Advised on problem Call if problem reoccurs
Tip top service by Charlie and Chloe who sorted out the blockage issue with speed and diligence. Priced competitively for a great customer service. Highly recommended
Tip top service by Charlie and Chloe who sorted out the blockage issue with speed and diligence. Priced competitively for a great customer service. Highly recommended
Charlie initially visited our property to assess what was causing the loud whistling noise coming from our taps. He carried out a full check and discovered that we also had a leak in the waste pipe, which we were completely unaware of. Charlie returned a few days later to replace the taps and waste. He completed the work top a high standard and did a through check before leaving to make sure everything was running correctly. He also left the area clean and tidy. On each visit, Charlie was punctual, extremely professional and very polite. A very positive experience.
Charlie couldn’t have been more helpful throughout our interactions. Really knowledgeable and felt like someone you can trust to carry out his work to a high professional standard - which he did. He even generously offered advice over the phone prior to us requiring his help. Would recommend to anyone!
