HEATSAFE 247 LTD

Public evidence profile

HEATSAFE 247 LTD

Hertfordshire
1.871 reviews in the current record
Overview

About HEATSAFE 247 LTD

Heatsafe247 Ltd provides reliable and professional plumbing & heating services. Our fully qualified, Gas Safe registered engineers deliver high-quality wo

Public review evidence
Reviews

What customers say about HEATSAFE 247 LTD

1.8out of 5
71 reviews in the public recordCross-checked across 1 source
Rated People9 reviews · 1.4 avg

Detailed reviews

steven , SS91.0 / 5 · 14 Apr 2026

I hired Charlie to replace my unvented cylinder tank. After paying for the job, he left. After checking the system, I noticed that the cylinder thermostat was not working & he or his plumber's mate had damaged both of my utility cupboard doors. I have asked him to fix it several times. It is now 4 weeks since it was originally installed. I said to him, either fix it in the next few days, or I will get someone else to fix it and send him the bill. He came out with threatening & foul language. DO NOT HIRE!

Rated People
Nic , W81.0 / 5 · 25 Mar 2026

Paid over 8k for new radiators and a boiler. At first, communication was good. But he quickly became extremely unreliable. Often rescheduling or simply not turning up. Now, 5 months later, we still have some major issues (no boiler timer, ongoing water pressure issues, and a flue that's been poorly installed). An independent plumber from Vaillant said this should all be sorted out by the original plumber. BUT he's completely ignored us..!

Rated People
Anton , E1W1.0 / 5 · 17 Mar 2026

Charlie quote to repair a leak. Price was too high for me. I either needed other quotes or to lower the price a little. We both agreed to a lower price. Job was to start two days later. That morning, he asked to shift the job to the next day - he was over-worked. The next day he cancelled at the start time - emergency. 3 days later he phoned me at the job start time to increase the price back to the original amount. 1 weeks time wasted, 3 times re-arranged, massive hassle for tenanants and me.

Rated People
Maia , HP51.0 / 5 · 5 Mar 2026

Charlie did more damage to my property than he solved. Had only very hot water coming from shower. He fitted the new part, but left holes in the walls. He attempted to use mosaic tiles to cover shower hole with no water proof membranes. It failed, looked awful & the shower still didnt work (he said it did & it didnt). Used chat gpt to fix the issues myself. This AM we woke up to leak coming from the fittings he put in. Prior to this, he had promised to pay us back 1300 but ghosted us

Rated People
Maia , HP51.0 / 5

Charlie did more damage to my property than he solved. Had only very hot water coming from shower. He fitted the new part, but left holes in the walls. He attempted to use mosaic tiles to cover shower hole with no water proof membranes. It failed, looked awful & the shower still didnt work (he said it did & it didnt). Used chat gpt to fix the issues myself. This AM we woke up to leak coming from the fittings he put in. Prior to this, he had promised to pay us back 1300 - ghosted us

Rated People
Tim , PE195.0 / 5

No review text available.

Rated People
Anton , E1W1.0 / 5

Charlie quote to repair a leak. Price was too high for me. I either needed other quotes or to lower the price a little. We both agreed to a lower price. Job was to start two days later. That morning, he asked to shift the job to the next day - he was over-worked. The next day he cancelled at the start time - emergency. 3 days later he phoned me at the job start time to increase the price back to the original amount. 1 weeks time wasted, 3 times re-arranged, massive hassle for tenanants and me.

Rated People
Nic , W81.0 / 5

Paid over 8k for new radiators and a boiler. At first, communication was good. But he quickly became extremely unreliable. Often rescheduling or simply not turning up. Now, 5 months later, we still have some major issues (no boiler timer, ongoing water pressure issues, and a flue that's been poorly installed). An independent plumber from Vaillant said this should all be sorted out by the original plumber. BUT he's completely ignored us..!

Rated People
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Proof gaps

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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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GapReviews 100+

71 reviews and 1.8 average rating; need 100 reviews and 4.0+.

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PassedPhone number

Phone listed: 07375134396.

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