J Austin Ltd

We called Jamie on Tues 6th Feb, he visited on Thurs 8th Feb and advised it was a bigger job than originally predicted, didn’t charge a fee on this and said he would return Friday after 3pm. He did not return several messages sent but no reply and messaged Mon 12th Feb but no reply. If you are unable to complete the job be honest and let people know.

I texted, phoned and emailed and got no reply. I then phoned the number on the checkatrade leaflet and the contractor did then finally answer the phone call and informed me to text my details to his mob no which I did but I never heard back ever again from him. Not impressed one bit with this company, would not recommend them to anyone if that’s the way they deal with customers. I ended up looking for a reliable plumber to do the work.

He comtacted me, advised he could do the job tirned up when he said he would and returned and comminicated with us honest and no lies. Fixed the leak ecplained what he had done great service 2 very polite young men

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