Lacey and Son
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
Highlights
"Mark completed a bathroom remodelling which involved creating a new shower room out of two rooms (a study and existing shower room ) The work was performed with care and precision and the completed room is AMAZING. Mark always discussed all aspects of the project as it progressed"
"Mark came out at very short notice when we had a stop of our water supply. As ever, he was extremely courteous, efficient, and would not leave until he had resolved the problem. We have used him for many years and I’ve always been impressed with his professionalism and courtesy we wouldn’t hesitate to recommend his services"
"Mark did a lovely job of replacing our shower motor. He quickly diagnosed the issue and was friendly, efficient and tidy."
Detailed reviews
Mark came out at very short notice when we had a stop of our water supply. As ever, he was extremely courteous, efficient, and would not leave until he had resolved the problem. We have used him for many years and I’ve always been impressed with his professionalism and courtesy we wouldn’t hesitate to recommend his services
Mark completed a bathroom remodelling which involved creating a new shower room out of two rooms (a study and existing shower room ) The work was performed with care and precision and the completed room is AMAZING. Mark always discussed all aspects of the project as it progressed
Mark did a lovely job of replacing our shower motor. He quickly diagnosed the issue and was friendly, efficient and tidy.
Rated 4.9★ — in line with the local average for bathroom fitters in Horsham
Across 8 bathroom fitters in Horsham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Every signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
Bathrooms in Horsham, West Sussex.
What this business says about itself
What this business says about itself
See their work: Photo gallery (opens in new tab)
Online since 2012. Their website domain was first registered in 2012, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Emergency availability: emergency callouts
- Guarantee: SATISFACTION GUARANTEE
- Good to know: Free quotes · No call-out fee · Family-run
Accreditations it displays — confirm each is current on the official register before you hire:
- Checkatrade — verify (opens in new tab)
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
About this business
What to check before you hire
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Run Cowboy Checker →Common questions about Lacey and Son
What do customers say about Lacey and Son?
Lacey and Son has 3 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lacey and Son's reviews are genuine?
Lacey and Son's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Does Lacey and Son guarantee their work?
They state on their own website that satisfaction guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
How long has Lacey and Son been trading?
Lacey and Son's website has been online since 2012, according to the public domain registry — an independent marker of how long they have been established.