Plumber
Lex Plumbing & Heating
Trust score
41out of 100
Rating4.1★
Review volumeLow · 3
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.1out of 5
Highlights
"We have used Lex plumbing and heating twice now and I cannot rate highly enough. His second visit was to replace all of our 1985 radiators with new ones, and plumb a new raditor into our office conservatory, so quite a big job. Alex was very professional and even took the time to explain how everything works. He had assistance from Trevor who was also very professional, and the two of them were a pleasure to have working in our house. We now have another plumbing job to be done so I look forward to seeing them both again!"
"I recently had the pleasure of hiring Lex Plumbing and Heating for a crucial plumbing issue, and I must say that I am thoroughly impressed with their exceptional service. From the moment I contacted Alex, the professionalism and knowledge of his plumbing services were evident. Alex is a highly skilled and experienced professional based in Norwich, who fixed a potentially hazardous leaking 50 year old hot water cyclinder by replacing with a pressurised system. This also fixed pressure issues I've experienced for over 10 years in an upstairs bathroom. I wouldn't hesitate to recommend."
"Regrettably, I’m unable to recommend Alex from Alex Plumbing and Heating. He was whilst polite and friendly throughout. We asked him to complete a service on our HRM Oil Boiler, approx 12 months since the last time it was completed, also by Alex I must point out. It must be noted the boiler was working perfectly well, but the recommendation is to service it yearly. He arrived as expected on time and proceeded to replace valve and assured us it was working at 85% efficiency. That evening we had a very strong smell of oil in the house, so as he had only recently serviced it we asked him to"
Detailed reviews
Regrettably, I’m unable to recommend Alex from Alex Plumbing and Heating. He was whilst polite and friendly throughout. We asked him to complete a service on our HRM Oil Boiler, approx 12 months since the last time it was completed, also by Alex I must point out. It must be noted the boiler was working perfectly well, but the recommendation is to service it yearly. He arrived as expected on time and proceeded to replace valve and assured us it was working at 85% efficiency. That evening we had a very strong smell of oil in the house, so as he had only recently serviced it we asked him to
We have used Lex plumbing and heating twice now and I cannot rate highly enough. His second visit was to replace all of our 1985 radiators with new ones, and plumb a new raditor into our office conservatory, so quite a big job. Alex was very professional and even took the time to explain how everything works. He had assistance from Trevor who was also very professional, and the two of them were a pleasure to have working in our house. We now have another plumbing job to be done so I look forward to seeing them both again!
I recently had the pleasure of hiring Lex Plumbing and Heating for a crucial plumbing issue, and I must say that I am thoroughly impressed with their exceptional service. From the moment I contacted Alex, the professionalism and knowledge of his plumbing services were evident. Alex is a highly skilled and experienced professional based in Norwich, who fixed a potentially hazardous leaking 50 year old hot water cyclinder by replacing with a pressurised system. This also fixed pressure issues I've experienced for over 10 years in an upstairs bathroom. I wouldn't hesitate to recommend.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
About
Plumber in Long Stratton, Norwich, Norfolk on Checkatrade.
Services they list
Plumber
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Long Stratton, NorwichNorfolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 3
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Lex Plumbing & Heating before you contact them.
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Common questions about Lex Plumbing & Heating
What do customers say about Lex Plumbing & Heating?
Lex Plumbing & Heating has 3 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lex Plumbing & Heating's reviews are genuine?
Lex Plumbing & Heating's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Lex Plumbing & Heating specialise in?
Lex Plumbing & Heating lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.