Thatcher Builders Ltd

Ray and his team did an amazing job, not only was their work second to none, but they helped us out of a very tight spot when a previous builder had left us with substandard work while we were expecting a new child. Ray’s team fixed all the issues, managed the process passing building control and went above and beyond in the quality of their work. The professionalism of the team was very high, communication was great, the attention to detail on the plastering, flooring, tiling, fixtures, and painting was was superb.

Between 22 September - 2 November 2021 Thatcher Builders installed a new bathroom. There were issues during the build which I flagged, including leaking underfloor pipework...too many issues to be listed here. On 2 November during yet another snagging visit, the plumber said that rather than tiling the whole bath panel, direct access should have provided to the under bath pipework.  Ray Thatcher said this could be rectified but at extra cost to me to which I disagreed.  I believe works have not been carried out with reasonable care and skill as per the Supply of Goods and Services Act 1982.

Ray Thatcher quickly grasped exactly what we wanted and how we wanted it done. He communicated with us clearly at every stage. His team were thoroughly competent, turned up when they said they would and were always good-humoured. The price for the job was agreed beforehand. Whenever we added additional work Ray told us what it would cost in advance and the prices were reasonable. I could not recommend them more highly.