Public evidence profile

Palmer Maintenance Services

Gas engineerBromley5.01,275 reviews · 4 independent public sources
How quickly they respond
We are only a phone call away on 07930 332 213 or you can reach us on our landline at 020 8289 2847 and we will be happy to speak to your regarding your boiler issues.
Review quality
No review warnings
Credentials & registries
9 credentials shown

No Trust Score yet

  • Rated 5.0 from 1,275 reviews across 3 review sources
  • 137 reviews in the last 12 months

Worth checking: Gas Safe Register

How this score is worked out
Rating5.0 / 5
Review volume1,275
Independent sources4 independent public sources
Credentials9 credentials shown
Response evidence

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07307 211699
Public response evidence

How quickly they respond

What their website advertises:

  • We are only a phone call away on 07930 332 213 or you can reach us on our landline at 020 8289 2847 and we will be happy to speak to your regarding your boiler issues.

What customers mention:

  • Booked-in visit: "Geoff was punctual, communication was excellent, a fair price and very efficient work practice." (TrustATrader, 16 Oct 2025)

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

Review quality check

Reviews checked for consistency

Reviews checked

This consistency check is kept separate from the star rating and the number of reviews.

2 sources minimum10+ reviews per source0.8+ rating gap flagged2 sources checkedAssessed 28 Jul 2026
From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Respectful and tidy in your home: Helpful, friendly and punctual. Good at letting me know when he'd arrived. · TrustATrader, 21 Nov 2025

Reliable and punctualQuoted from 123 reviews

Perfect, on time and professional. · TrustATrader, 17 Mar 2026

Good timing and pro service. · TrustATrader, 6 Mar 2026

Friendly, professional and punctual- great service. · TrustATrader, 20 Feb 2026

Good problem solvingQuoted from 7 reviews

Palmer Maintenance fitted my boiler and did an excellent job so had them back to do the service. · TrustATrader, 2 Feb 2026

Serviced the boiler and fault corrected. Very friendly and punctual. · TrustATrader, 23 Jan 2026

Helpful, friendly and punctual. Good at letting me know when he'd arrived. · TrustATrader, 21 Nov 2025

Clear communicationQuoted from 4 reviews

Reliable, good communication! · TrustATrader, 10 Feb 2026

Geoff was punctual, communication was excellent, a fair price and very efficient work practice. · TrustATrader, 16 Oct 2025

Very pleased and takes time to explain things. · TrustATrader, 26 Sept 2025

Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

9

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Show all 9 credentials
From Checkatrade

Checkatrade checks

Approved Checkatrade member since 2015.

Checkatrade has carried out these checks:

  • Trading address verified
  • Identity checked
  • Meets Checkatrade Standards

Business details Checkatrade lists:

  • VAT registered: 2628460478
  • Company type: Ltd Company

Public liability insurance: Self-certified by the business on 02/09/2023.

These checks come from Checkatrade. Anything shown as “self-certified” was declared by the business and not independently verified. Ask to see current documents before you hire.

From TrustATrader

TrustATrader checks

No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.

TrustATrader lists these checks:

  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance listed on TrustATrader:

  • Source-listed cover: Plumbing, Heating & Electrical Contractor Domestic & Small Commercial, Rhino; verified 8 Sept 2025

This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.

Public directory notes

Checks and details listed by directories

4

These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.

Accreditations listed by CheckatradeCheckatrade lists this

Checkatrade

ERS Unvented Hot Water Cylinder, Gas Safe Register, Glow Worm, Ideal Accredited Installer, Vaillant, Worcester Bosch Accredited Installer

Check the listed source (opens in new tab)
Companies House registration

Active incorporated business

Active

Palmer Maintenance Services Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal namePalmer Maintenance Services Ltd
Company number09892298
Incorporated
Registered activityAppliance & home equipment repair
Run by1 director (longest-serving director appointed in 2015)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 11 years on the register also points to an established business rather than a brand-new one.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
1,275 reviews in public evidence137 reviews in the last 12 monthsReviewed on public review sources since 2010Most recent review Cross-checked across 3 review sources
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Customers often mention
  • Friendly & politeMentioned in 25% of reviews we've read
Where these reviews are published
  • TrustATrader865 reviews · 5.0 avg
  • Checkatrade209 reviews · 4.9 avg
  • Which? Trusted Traders201 reviews

Highlights

Boiler servicing was quick, efficient and as always, pleasant and reliable.

Philip TarltonTrustATrader5.0 rating

Turned up when expected. Friendly, professional and carried out service efficiently. Also gave advice on a few other issues. Thanks.

Shirley GlewTrustATrader5.0 rating

Punctual and efficient as ever.

Michael MooreTrustATrader5.0 rating

Detailed reviews

M Winter5.0 / 5 ·

Great service as always.

TrustATrader
L A Hendra5.0 / 5 ·

Geoff is an excellent heating engineer and always does our boiler service. Prompt, friendly service. Recommended highly.

TrustATrader
C E5.0 / 5 ·

Excellent, thank you.

TrustATrader
Read the other 10 detailed reviews on this page
Rachael Shingleton-Thorne5.0 / 5 ·

Geoff turned up on time and is always friendly, professional and thorough in his work.

TrustATrader
Mr Bennel5.0 / 5 ·

Very efficient, friendly service.

TrustATrader
Tim Riley5.0 / 5 ·

Great service, problems found and solved. Highly recommended.

TrustATrader
David Taylor5.0 / 5 ·

All good.

TrustATrader
David Taylor5.0 / 5 ·

All good!

TrustATrader
S M5.0 / 5 ·

Geoff completed a boiler service for me professionally and efficiently.

TrustATrader
R Terrett5.0 / 5 ·

Good- recommend!

TrustATrader
Saskia Donkers5.0 / 5 ·

Above and beyond service! Thank you.

TrustATrader
Rob Sharpe5.0 / 5 ·

Great service, job completed quickly and as advised- thank you!

TrustATrader
David Douglas5.0 / 5 ·

Excellent service.

TrustATrader
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Local context

Rated 5.0, in line with the local average for gas engineers in Bromley

Across 49 gas engineers in Bromley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

12 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Palmer Maintenance Services has been vetted and approved by TrustATrader. Covering Bromley and all surrounding areas.

Services they list

Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating Servicing / Repair

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Bromley

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Facebook (opens in new tab)

  • Emergency availability: We are only a phone call away on 07930 332 213 or you can reach us on our landline at 020 8289 2847 and we will be happy to speak to your regarding your boiler issues.
  • Insurance: Fully insured for your peace of mind

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Completed work

Photos listed as completed work

33 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
By law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.

Want an extra legitimacy check? Run the Cowboy Checker on Palmer Maintenance Services before you contact them.

Run Cowboy Checker →
Independent checks

About this business

Review pace is higher than usual137 reviews in the last 12 months, above their long-term review pace of about 76 a year. A sign their public feedback is current.
How long they've really been tradingIndependent sources agree they've been operating since at least 2010. That's 16 years, confirmed across 3 separate sources.
First public review2010Website online since2011Company registered2015Checkatrade member since2015Checkatrade lists in business since2015
Good to know

Common questions about Palmer Maintenance Services

Is Palmer Maintenance Services available for emergencies?

They state on their own website that we are only a phone call away on 07930 332 213 or you can reach us on our landline at 020 8289 2847 and we will be happy to speak to your regarding your boiler issues.. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Palmer Maintenance Services a legitimate business?

As of 29 Jul 2026, we hold 1275 independent reviews across TrustATrader, Checkatrade and Which? Trusted Traders for this business, and Companies House lists Palmer Maintenance Services Ltd (no. 09892298) as active, checked 28 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Palmer Maintenance Services?

Palmer Maintenance Services has 1,275 public reviews, averaging 5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.

How is Palmer Maintenance Services rated on reliability and quality?

On Checkatrade, customers rate Palmer Maintenance Services by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Palmer Maintenance Services is strongest, not just the overall average.

How do I know Palmer Maintenance Services' reviews are genuine?

Palmer Maintenance Services' 1,275 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Palmer Maintenance Services had recent public reviews?

Palmer Maintenance Services has 137 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Does Palmer Maintenance Services turn up to appointments?

TrustATrader's logs show no missed appointments for Palmer Maintenance Services in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.

Is Palmer Maintenance Services qualified and accredited?

We hold 9 independently sourced credentials for Palmer Maintenance Services, including Gas Safe Register, Which? Trusted Trader, ERS Unvented Hot Water Cylinder, Glow Worm. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

Is Palmer Maintenance Services a registered business?

Palmer Maintenance Services Ltd is a registered business on Companies House (company number 09892298), incorporated 27 Nov 2015, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

Is Palmer Maintenance Services insured?

They state on their own website that fully insured for your peace of mind. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

What does Palmer Maintenance Services specialise in?

Palmer Maintenance Services lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.