"We have used TruHeat for approximately 15yrs.Initially for our rental properties, but for the past 10yrs our own home boiler needs. Over the years we have had boiler installations,boiler servicing, gas safety certificates,leaking pipes and various emergency visits. First point of contact is Stacey in administration,who does a brilliant job. Ross (and Jon) have a lovely calm unflustered attitude to their work. Always reliable,their workmanship excellent and their knowledge base superb enabling them to work through any problems they come across with ease. 100%recommend"

Public evidence profile
Tru-Heat Ltd
Launch summary
Tru-Heat Ltd24 Hour Emergency Services . Tru-Heat Ltd has been vetted and approved by TrustATrader. Covering London
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Customer voice from the public record
"I've used Tru-Heat multiple times over the last 2 years, both in our office and my home. Ross has been a star every time - trustworthy, knowledgable, efficient and good value. Absolutely recommend."
"A new boiler was necessary during covid , Ross was professional, understanding and kind . He followed all the rules of the time and was informative and careful. He has continued to service my boiler yearly . He is always on time and does a great job.I would have no hesitation to have him work in my home again or to recommend him to others."
"The most professional, friendly and reliable plumbers I've ever used. We've had Ross visit for a couple of jobs over the past few years and have always been so impressed with his workmanship and attitude. Excellent communication at all times, competitive prices and always willing to help. Tru-Heat are always our first choice when we need a plumber. Can't recommend them highly enough and will definitely be using them again in the future."
"I have been using tru heat for the past 3 years now for boiler service and gas safety check. Always polite,friendly and on time."
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Review coverage and highlights
We have used TruHeat for approximately 15yrs.Initially for our rental properties, but for the past 10yrs our own home boiler needs. Over the years we have had boiler installations,boiler servicing, gas safety certificates,leaking pipes and various emergency visits. First point of contact is Stacey in administration,who does a brilliant job. Ross (and Jon) have a lovely calm unflustered attitude to their work. Always reliable,their workmanship excellent and their knowledge base superb enabling them to work through any problems they come across with ease. 100%recommend
I've used Tru-Heat multiple times over the last 2 years, both in our office and my home. Ross has been a star every time - trustworthy, knowledgable, efficient and good value. Absolutely recommend.
A new boiler was necessary during covid , Ross was professional, understanding and kind . He followed all the rules of the time and was informative and careful. He has continued to service my boiler yearly . He is always on time and does a great job.I would have no hesitation to have him work in my home again or to recommend him to others.
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Endorsements from other traders
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Customer review evidence
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We have used TruHeat for approximately 15yrs.Initially for our rental properties, but for the past 10yrs our own home boiler needs. Over the years we have had boiler installations,boiler servicing, gas safety certificates,leaking pipes and various emergency visits. First point of contact is Stacey in administration,who does a brilliant job. Ross (and Jon) have a lovely calm unflustered attitude to their work. Always reliable,their workmanship excellent and their knowledge base superb enabling them to work through any problems they come across with ease. 100%recommend
I've used Tru-Heat multiple times over the last 2 years, both in our office and my home. Ross has been a star every time - trustworthy, knowledgable, efficient and good value. Absolutely recommend.
A new boiler was necessary during covid , Ross was professional, understanding and kind . He followed all the rules of the time and was informative and careful. He has continued to service my boiler yearly . He is always on time and does a great job.I would have no hesitation to have him work in my home again or to recommend him to others.
The most professional, friendly and reliable plumbers I've ever used. We've had Ross visit for a couple of jobs over the past few years and have always been so impressed with his workmanship and attitude. Excellent communication at all times, competitive prices and always willing to help. Tru-Heat are always our first choice when we need a plumber. Can't recommend them highly enough and will definitely be using them again in the future.
I have been using tru heat for the past 3 years now for boiler service and gas safety check. Always polite,friendly and on time.
Ross is a very professional plumber. We have called him out a few times, his approach is very methodical and he shows a real attention to detail. He explains things clearly and provides involves clients in the possible solutions or options available. Very professional.
Jon arrived promptly and was pleasant and cheerful. He also took time to discover why our heat management system wasn't working with the app required and then solved the problem. We can now use our heating again!
We have used Tru Heat for the past 7-8 years. The team are always responsive and timely in their communications and are a pleasure to have in the house. When doing the work Jon and Ross keep you informed on progress and any considerations for the job. The work done today was a boiler service and refitting’s two radiators they have previously removed to allow for room to be decorated.


