Why nearly every tradesperson has a five-star rating (and how to actually choose)
We analysed 944,548 review scores across four major UK review platforms. More than four in five are a perfect five, and about one in a hundred is a two or lower. That is not fraud. It is a rating system that has stopped being able to rank anyone, and it changes how you should pick. Here is a three-step way to choose when everyone looks the same.
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