Public evidence profile · Checked July 2026

123Floor Ltd

Flooring contractorSt Albans4.810 reviews · 2 independent public sources
Credentials & registries
2 credentials shown
Trust Score
44out of 100
Building a public record
  • Rated 4.8 from 10 reviews
  • Reviewed 9 months ago
How this score is worked out
Rating4.8 / 5
Review volumeLow · 10
Independent sources2 independent public sources
Credentials2 credentials shown

How this score is made up

What customers say23.7 of 60
Independent checks10.2 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials1.9 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 01727 844408
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.8out of 5
10 reviews in public evidenceReviewed on public review sources since 2016Most recent review
Customers often mention
  • ProfessionalMentioned in 40% of reviews we've read
  • Fast & efficientMentioned in 30% of reviews we've read
  • Friendly & politeMentioned in 30% of reviews we've read

Based on the 8 reviews with a star rating

5 stars6
4 stars2
3 stars0
2 stars0
1 star0
Where these reviews are published
  • Which? Trusted Traders10 reviews · 4.8 avg

Detailed reviews

Customer in Bedford
Customer recommends this business

Beautiful new floor

We had our floor replaced in the hall, WC, kitchen diner and a cupboard under the stairs. This involved removing the existing lvt floor, putting down new latex and fitting a new Amtico floor. Gary from 456fix took up the old floor and dealt with our furniture, washing machine and appliances. Paul Fossey did an amazing job of fitting the new floor and getting it smooth, a much better job than the builders left behind, we had feature strips and a new mat at the front door. All this work was completed while we were on our honeymoon, amazing job, thoroughly recommended.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
karen Stephen, .5.0 / 5 ·

Recommended

Nice neat job,fitter was very efficient

Which? Trusted Traders
:26:54.903
Customer recommends this business

Professional and Efficient

We firstly used 123Floor for carpeting and were so impressed returned, shortly after, to have our wooden hall flooring replaced with Karndean. Charlie, Rob and the fitters are superb and you can rely on sound advice and a very friendly and professional job from 123Floor.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Which? Trusted Traders Consumer5.0 / 5 ·

Really impressed - would use again

We had a new carpet fitted on a unusually shaped stair case - quite a tricky job but we were really happy with the finish. Rob carried out our initial quote at 7am on a week day morning as he understood we had to head out to work at 7.30am - I thought this was fantastic. He was professional and courteous, the quote was delivered promptly and we felt it was very fair price. Perry completed the work for us and again we found him to be very professional. He worked really hard to get the best finish and left the place nice and tidy when he left. I wouldn't hesitate to use 123 Floor again.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

No problems

Wood flooring and carpet fitting -whole house. Very capable fitters, in land out in specified time with no problems

Which? Trusted Traders
Read the other 5 detailed reviews on this page
Which? Trusted Traders Consumer5.0 / 5 ·

Very efficient

Wood floor in living room and hall plus new skirting. Nice neat job, fitter was very efficient

Which? Trusted Traders
Which? Trusted Traders Consumer4.0 / 5 ·

Very professional

Carpet for bedroom in flat. 123 was professional with the way they handled the job and the work was completed to a high standard.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

Very professional

Carpet for bedroom in flat. 123 was professional with the way they handled the job and the work was completed to a high standard.

Which? Trusted Traders
Which? Trusted Traders Consumer4.0 / 5 ·

Excellent company

New carpet fitted to basement and stairs. Great customer service when choosing the carpet. Very quick to respond to emails. Helpful when providing revised quotations. Carpet fitters really nice, polite and efficient. I got a couple of quotes from other companies for the same carpet and 123 were the best value.

Which? Trusted Traders
Simon, Radlette5.0 / 5 ·

My review

Good knowledge and choice of product. Thorough site visit to get right first time.

Which? Trusted Traders
Local context

Rated 4.8, in line with the local average for flooring contractors in St Albans

Across 10 flooring contractors in St Albans, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

9 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

image8.jpeg

image7.jpeg

image6.jpeg

image5.jpeg

image4.jpeg

image3.jpeg

image2.jpeg

From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8:30am–4pm
Saturday
9am–5pm
Sunday
10am–2pm
Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Registers and membership directories

Business and public registers

Public evidence last checked July 2026

About

123floor is situated in the heart of St Albans. We have been in the flooring business for more than 20 years and we understand that finding the right flooring for your home is important and shouldn’t be rushed, which is why we have expert advice on hand as and when you need it. We offer an extensive range of flooring to suit all tastes and budgets. We take pride in sourcing new and exciting flooring from around the world so that we can offer our customers the biggest selections of up-to-date styles and trends. Our reputation has been built on word of mouth and recommendation and we want you to be completely satisfied with every job that we undertake for you. 123floor only select the highest quality floorings. With more than 6,000 samples in our showroom, we have the perfect carpet or floor covering for you, whatever your style.

Services they list

Carpet fittingCarpet showrooms and shopsFlooring showrooms and shopsFloor layingWood flooring installationstain protection

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

  • Guarantee: lifetime installation guarantee on fitted carpets
  • Experience they state: over 7 decades
  • Areas served: Hertfordshire
  • Brands they work with: Ted Todd, Roger Oates, Amtico, Quick-Step, Karndean, Crucial Trading, Cormar, Alternative flooring

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.

Want an extra legitimacy check? Run the Cowboy Checker on 123Floor Ltd before you contact them.

Run Cowboy Checker →
Good to know

Common questions about 123Floor Ltd

Is 123Floor Ltd a legitimate business?

123Floor Ltd has 10 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about 123Floor Ltd?

123Floor Ltd has 10 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know 123Floor Ltd's reviews are genuine?

123Floor Ltd's 10 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is 123Floor Ltd qualified and accredited?

We hold 2 independently sourced credentials for 123Floor Ltd, including Trading Standards Approved (Buy With Confidence), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Trading Standards Approved (Buy With Confidence) is a scheme run by UK Trading Standards that vets and approves local traders, checking they trade fairly and within the law.

Does 123Floor Ltd guarantee their work?

They state on their own website that lifetime installation guarantee on fitted carpets. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does 123Floor Ltd specialise in?

123Floor Ltd lists specialist services including Carpet fitting, Carpet showrooms and shops, Flooring showrooms and shops, Floor laying, Wood flooring installation, stain protection. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does 123Floor Ltd cover?

They state on their own website that they cover Hertfordshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

How long has 123Floor Ltd been trading?

123Floor Ltd has been reviewed on public sources since 2016.

Compare your options

More flooring contractors in St Albans

These options match the same trade in St Albans. Compare the public evidence on each profile before you decide.

See all flooring contractors in St Albans
123Floor Ltd in St Albans · Reviews & Trust Evidence | MyTrustedTraders