1

Public evidence profile

1st Call Heating and Drainage

Cramlington
5.0374 reviews in the current record
Overview

About 1st Call Heating and Drainage

Verified in Cramlington, Northumberland, rated 5.0 out of 5 from 374 reviews on Checkatrade.

Public review evidence
Reviews

What customers say about 1st Call Heating and Drainage

5.0out of 5
374 reviews in the public recordCross-checked across 1 source
Checkatrade3 reviews · 5.0 avg

Highlights

"Required a new combi-boiler to be fitted. Had good reviews from a family member who had also had this done and recommended 1st Call. A home visit was quickly arranged and quotes subsequently received. He turned up when stated, saying the job may take 2 days, but he was finished in one. Complete new boiler fitted, including knocking bricks out to fit the outside flue, which were neatly cemented back in leaving no mess. Overall a good quality job by someone who left me confident that it had been done right. Two subsequent services have been done when he said he'd be there. Would use again."

AnonymousCheckatrade5.0 rating

"Very happy indeed great service and the bloke graig was very friendly and efficient I'd highly recommend him to anybody 👍🏻👍🏻👍🏻"

AnonymousCheckatrade5.0 rating

"The company had to cancel first appointment but it was quickly renewed. Guy was on time and job done - he discussed the job and signed for the boiler work and left"

AnonymousCheckatrade5.0 rating

Detailed reviews

Showing the 3 reviews we hold full text for. The 374 headline total is the review volume reported across 1st Call Heating and Drainage’s source profiles.

Anonymous5.0 / 5 · 18 Mar 2025

Required a new combi-boiler to be fitted. Had good reviews from a family member who had also had this done and recommended 1st Call. A home visit was quickly arranged and quotes subsequently received. He turned up when stated, saying the job may take 2 days, but he was finished in one. Complete new boiler fitted, including knocking bricks out to fit the outside flue, which were neatly cemented back in leaving no mess. Overall a good quality job by someone who left me confident that it had been done right. Two subsequent services have been done when he said he'd be there. Would use again.

Checkatrade
Anonymous5.0 / 5 · 26 Feb 2025

Very happy indeed great service and the bloke graig was very friendly and efficient I'd highly recommend him to anybody 👍🏻👍🏻👍🏻

Checkatrade
Anonymous5.0 / 5 · 31 Jan 2025

The company had to cancel first appointment but it was quickly renewed. Guy was on time and job done - he discussed the job and signed for the boiler work and left

Checkatrade
Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

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Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceCheckatrade
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPeer endorsements

0 endorsements on file; need 3.

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GapPlanning history

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GapVerified credential

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PassedReviews 100+

374 reviews with a 5.0 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07401191582.

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Planning evidence

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