“Kev, Jack and Kim are a super team. Polite, friendly and efficient and tidy. No negative comments.”
Public evidence profile
Active Services
Credentials & registries
2 credentials shown
No Trust Score yet
- Rated 5.0 from 99 reviews across 2 review sources
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade89 reviews · 5.0 avg
- TrustATrader10 reviews · 4.8 avg
Highlights
“Arranged with no hassle, efficient and friendly office staff and surveyor, report arrived quickly after survey. Would recommend.”
“I have been delighted with the support I received from my initial contact with the office, to the visit or the surveyor and then the completion of the work, which was to deal with wood boring beetles. Everyone was very friendly, professional and respectful of my property. I have already recommended Active Services to a friend.”
Detailed reviews
These are the individual reviews we hold for Active Services, including the highlights above. The 99 headline total is the review volume reported across public review sources.
Professional, helpful and efficient
Really pleased with the work, the whole team were polite and professional, and it was helpful having Fran coordinate from the office. Job finished on time and to a high standard. We would recommend!
Very good. Fitted my work in asap
The installation was in the loft - the fitters came on time. They had to move some of our belongings to make space for the unit which they did with great care. They were polite friendly and left the space tidier than it was before! Happy to recommend.
Quality of service is fab. Incredibly responsive to calls always happy to answer questions in depth. They will be returning to do more work for me!
From customer reviews
What customers consistently say
Recurring themes from 12 customer reviews across 2 review sources. Analysis updated 17 Aug 2026.
“kept me updated with everything from Start to finish.” · TrustATrader, 19 May 2025
“Incredibly responsive to calls always happy to answer questions in depth.” · TrustATrader, 13 Mar 2025
“They provided a comprehensive survey report and clearly articulated expert advice.” · Checkatrade
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- 5275
- Licence class
- Timber Treatment, Structural Repair +2 more
- Source checked
- 11 Jul 2026
- Source checked
- 26 Jun 2026
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
Active Services provide specialist treatments for dealing with woodworm, woodboring beetle, wet rot, dry rot, rising damp and penetrating damp, condensation, water ingress, external property repairs, damp proofing lofts and basements and cover Devon and Cornwall including Okehampton, Launceston, Liskeard, Looe, Bodmin, Saltash, Plymouth, Salcombe, Kingsbridge, Dartmouth, Totnes, Newton Abbot, Paignton, Teignmouth, Torquay.
Services they list
Condensation ControlDamp InvestigationDamp SurveyDry Rot TreatmentMould ControlPenetrating Damp TreatmentRising DampStructural Water ProofingTimber TreatmentWoodworm Treatment
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DevonTeignmouth
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Established: 1986 (40 years in business)
- Areas served: Devon, Cornwall
- Good to know: Fixed pricing
- VAT number they state: GB 424659775 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- TrustMark (Government-endorsed) · verify (opens in new tab)
- Which? Trusted Trader · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
- RICS (Royal Institution of Chartered Surveyors) · verify (opens in new tab)
- Property Care Association (PCA) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2000, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Want an extra legitimacy check? Run the Cowboy Checker on Active Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Active Services
Is Active Services a legitimate business?
Active Services has 99 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Active Services?
Active Services has 99 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Active Services' reviews are genuine?
Active Services' 99 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Active Services had recent public reviews?
Active Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Active Services qualified and accredited?
We hold 2 independently sourced credentials for Active Services, including PCA, TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What does Active Services specialise in?
Active Services lists specialist services including Condensation Control, Damp Investigation, Damp Survey, Dry Rot Treatment, Mould Control, Penetrating Damp Treatment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Active Services cover?
They state on their own website that they cover Devon, Cornwall. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Active Services' website registered?
Active Services' website has been online since 2000, according to the public domain registry. This dates the website, not necessarily when the business began trading.