“Brilliant service from Alex and Lewis. Sorted out the problem with our boiler I would highly recommend their services. Thank you both 👍”
Public evidence profile
Alex Robson Heating and Gas
How quickly they respond
24 hour
Companies House
Active incorporated business
Trust Score
62out of 100
- Rated 5.0 from 104 reviews
- Reviewed 4 months ago
How this score is worked out
Rating5.0 / 5
Review volume104
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say41.3 of 60
Independent checks12.4 of 30
Track record8 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Response evidence
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Alex Robson Heating and Gas
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Alex Robson Heating and Gas →Public response evidence
How quickly they respond
What their website advertises:
- 24 hour
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Companies House registration
ActiveActive incorporated business
Alex Robson Heating and Gas is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameAlex Robson Heating and Gas
Company number12745617
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 6 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Customers often mention
Where these reviews are published
- Checkatrade104 reviews
Highlights
“Alex was very polite and very professional, he left my house spotless, got a few quotes and he was the best price, I would highly recommend him for any gas or plumbing work, will definitely use him for future servicing or repairs.”
“Sorted an issue I was quoted a new boiler for. Great Service”
Detailed reviews
These are the individual reviews we hold for Alex Robson Heating and Gas, including the highlights above. The 104 headline total is the review volume reported across public review sources.
Brilliant service from Alex and Lewis. Sorted out the problem with our boiler I would highly recommend their services. Thank you both 👍
Alex was very polite and very professional, he left my house spotless, got a few quotes and he was the best price, I would highly recommend him for any gas or plumbing work, will definitely use him for future servicing or repairs.
Sorted an issue I was quoted a new boiler for. Great Service
Alex installed a new heating & hot water system & some new radiators at fairly short notice. He also put thermostats on older radiators and fixed a few other issues discovered. He was consistently friendly and helpful and worked long hours to ensure we had a new system up & running as soon as possible. We look forward to working with him for future services etc.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Houghton Le Spring, Tyne and Wear.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24 hour
- Insurance: fully insured
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Alex Robson Heating and Gas before you contact them.
Run Cowboy Checker →Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the heating engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingOperating since at least 2020 (6 years), according to an independent source, not just their own word.
Company registered2020Website online since2021
Good to know
Common questions about Alex Robson Heating and Gas
Is Alex Robson Heating and Gas available for emergencies?
They advertise 24 hour availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Alex Robson Heating and Gas a legitimate business?
Alex Robson Heating and Gas has 104 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Alex Robson Heating and Gas?
Alex Robson Heating and Gas has 104 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Alex Robson Heating and Gas rated on reliability and quality?
On Checkatrade, customers rate Alex Robson Heating and Gas by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Alex Robson Heating and Gas is strongest, not just the overall average.
How do I know Alex Robson Heating and Gas' reviews are genuine?
Alex Robson Heating and Gas' 104 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Alex Robson Heating and Gas a registered business?
Alex Robson Heating and Gas is a registered business on Companies House (company number 12745617), incorporated 15 Jul 2020, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Is Alex Robson Heating and Gas insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.