“Honesty, integrity, and professionalism is absolutely 5 star. Phil explained to me the reasons for the fault, what is likely to happen in the future and more importantly, fixed my boiler, for what actually needed doing, instead of trying to make us much cash off me as possible, like some other engineers (not Alfords). Phil is an asset to this company. As a consumer, I want to be able to trust the company that visit my home. I want to be able to trust the people that represent that company to fix what is actually needed, at a reasonable price. THANK YOU PHIL.”
Public evidence profile
Alford Plumbing & Heating Ltd
Companies House
Active incorporated business
Trust Score
66out of 100
- Rated 4.9 from 429 reviews
How this score is worked out
Rating4.9 / 5
Review volume429
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say48.9 of 60
Independent checks11.2 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Alford Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Alford Plumbing & Heating Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade429 reviews · 4.9 avg
Highlights
“We've used Alford Guaranteed Plumbing and Heating since they fitted our entire central heating system, they remind you when your yearly service/test needs doing and their engineers are always friendly and get the job done quickly. All this and very reasonable prices too”
“Was very pleased with the service from Alford Plumbing & Heating Ltd. The company were very good at reminding me when the Gas check was due. The engineer did a great job servicing the boiler. Thank you”
Detailed reviews
These are the individual reviews we hold for Alford Plumbing & Heating Ltd, including the highlights above. The 429 headline total is the review volume reported across public review sources.
Was very pleased with the service from Alford Plumbing & Heating Ltd. The company were very good at reminding me when the Gas check was due. The engineer did a great job servicing the boiler. Thank you
Honesty, integrity, and professionalism is absolutely 5 star. Phil explained to me the reasons for the fault, what is likely to happen in the future and more importantly, fixed my boiler, for what actually needed doing, instead of trying to make us much cash off me as possible, like some other engineers (not Alfords). Phil is an asset to this company. As a consumer, I want to be able to trust the company that visit my home. I want to be able to trust the people that represent that company to fix what is actually needed, at a reasonable price. THANK YOU PHIL.
We've used Alford Guaranteed Plumbing and Heating since they fitted our entire central heating system, they remind you when your yearly service/test needs doing and their engineers are always friendly and get the job done quickly. All this and very reasonable prices too
Local context
Rated 4.9, in line with the local average for plumbers in Southampton
Across 208 plumbers in Southampton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“The company were very good at reminding me when the Gas check was due.” · Checkatrade
“Phil explained to me the reasons for the fault, what is likely to happen in the future” · Checkatrade
“they remind you when your yearly service/test needs doing” · Checkatrade
“The engineer did a great job servicing the boiler.” · Checkatrade
“fixed my boiler, for what actually needed doing” · Checkatrade
“their engineers are always friendly and get the job done quickly.” · Checkatrade
Companies House registration
ActiveActive incorporated business
Alford Plumbing & Heating Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameAlford Plumbing & Heating Ltd
Company number06133972
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2007)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 19 years on the register also points to an established business rather than a brand-new one.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Southampton, Hampshire.
Areas served
HampshireSouthampton
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Alford Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Alford Plumbing & Heating Ltd
Is Alford Plumbing & Heating Ltd a legitimate business?
Alford Plumbing & Heating Ltd has 429 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Alford Plumbing & Heating Ltd?
Alford Plumbing & Heating Ltd has 429 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Alford Plumbing & Heating Ltd's reviews are genuine?
Alford Plumbing & Heating Ltd's 429 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Alford Plumbing & Heating Ltd a registered business?
Alford Plumbing & Heating Ltd is a registered business on Companies House (company number 06133972), incorporated 1 Mar 2007, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.