“Wo to me, I had an issue with the arial, and changed over my hub, the previous one was defective, they came, there was something broken on my arial, John came and replaced it and he did a fantastic job. His van was clean, came directly on time.”
Public evidence profile · Checked June 2026
Antennalink Communications
Credentials & registries
Which? Trusted Trader
Trust Score
62out of 100
- Rated 5.0 from 210 reviews
- 5 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume210
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say46.4 of 60
Independent checks9 of 30
Track record7 of 10
See the independent checks
- Licences and credentials0.7 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Antennalink Communications
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Antennalink Communications →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders210 reviews · 5.0 avg
Highlights
Detailed reviews
These are the individual reviews we hold for Antennalink Communications, including the highlights above. The 210 headline total is the review volume reported across public review sources.
Customer recommends this business
Problem solved effectively
John attended as promised and quickly established what the problem was with my poor TV reception. He then rewired the arial and resolved the issue. His charge was very reasonable for the amount of time required and bearing in mind he came on a Saturday. He even checked a gutter while he was on the roof. I would definitely use him again.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
New Freeview recorder fitted and external security light installed.John
John from Antennalink arrived promptly replaced the Humax unit with a new Manhattan recorder made all the checks reset all the parameters. Also he replaced a faulty security light for the garden meticulously making correct settings for timing and distance. Very pleased with the professional and courteous manner and cost effective performance. I would highly recommend this firm.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Would reccomend
Wo to me, I had an issue with the arial, and changed over my hub, the previous one was defective, they came, there was something broken on my arial, John came and replaced it and he did a fantastic job. His van was clean, came directly on time.
Customer recommends this business
Satellite dish replacement
My old satellite dish on my chimney needed replacement. I found John from Antennalink Communications thorough, professional, and quick, and carried out at the time and on the day agreed. He is also easily contactable, and he responded to an email I sent to him on a Sunday. It was the second time I had used Antennalink Communications, the first being to replace the LNB on my old dish. The cost of the work (which involved using a ladder and a roof ladder) seemed reasonable, especially as it also included the cost of the new dish and fittings.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Good TV aerial technician!
I've just had my chimney rebuilt because it was leaning. Prior to that the TV aerial was mounted on the chimney stack, so after the building work was finished I needed someone to re-attach and re-align the aerial. John came over and did it a couple of days after we spoke on the phone. He was straight forward and advised me about what was needed, making it very clear that he'd only replace the necessary parts and otherwise work with what was already there. After he finished I went up to the roof to have a look, and he'd done a great job, fixing the aerial very securely and neatly. He also came in and re-tuned the TV, so all the channels worked properly again. He was friendly, knowledgeable, and efficient... Also charged a bit less than the other companies I phoned.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer recommends this business
TV aerial
My TV aerial was faulty. John came a few hours after I called and repaired it. TV now working! Thanks.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Excellent service and tidy
I had a problem with a breaking picture on my tv. John responded quickly to my query and came quickly .He identified a poor signal and replaced my aerial for a Hi-Gain 5g Digital Aerial. He was polite and friendly and worked efficiently . He tidied up after doing to work . Checked the signal and my TV picture after installation. Completely satisfied with all aspects of work
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
tv signalprobs
we were experiencing severe tv picture breakup. john came on time and with his magic box soon pinpointed the likely problem area. he renewed the aerial masthead amplifier, and explained that they have a usual life of ten to 20 years. He then read the signal strength again and it was far stronger. John was very courteous and answered all my questions well. cost was very reasonable for the time taken.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Who knew it was possible to receive a digital TV signal that was too strong, resulting in a heavily pixelated picture and broken sound??
Antennalink Communications methodically worked through various steps to identify that the problem was at the point where the aerial cable arrived in the living room and into an amplifier box which had been installed about 20 years ago to receive analogue signals. Bypassing the amplifier box the picture quality immediately improved. By trial and error he then patiently identified which aerial cables linked to TV points in other room and supplied and labelled a 4 -way splitter. We were then able to retune those other TVs to restore all the programmes with good reception. (Much to our relief it was not necessary to go up on the roof and repair the aerial!) He was knowledgeable, explaining what he was testing and why we were experiencing the problem. The work was carried out in a reasonable time and the cost was fine, including a fixed call out fee, parts and his time.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
I recommend this trader
I selected this trader after seeing the reviews on Trusted Trader one in particular had a similar problem to mine. That is the say the picture on my TV was breaking up but also part of my aerial had come loose and I wasn't sure if the two things were linked. I sent Tony and photo of my aerial and he was able to say that the reflector plate had become detached and couldn't be replaced. I agreed to the replacement of my 20 year aerial for a new digital aerial for a very reasonable price. When Tony arrived as soon as I turned on the TV he was able to confirm that the problem with my TV was caused by my aerial. Tony completed the work as specified and I am very happy with the result as the new aerial has improved the picture quality on my TV.
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Refreshingly honest and knowledgeable
I called Antennalink a month ago, having checked out the reviews. I was getting picture break-up, particularly on one tv and thought the aerial connection might be at fault. John from Antennalink arranged to call and when I opened the front door he said "I know your problem, please follow me" at which he walked to the front of the drive and pointed to a number of cranes in the distance. He explained they were moving about between my house and the Crystal Palace transmitter and signals were bouncing off. In any event, he came in and put a tester on the tv and confirmed that the actual signal was stronger than average. I offered to pay for a call-out but he wouldn't hear of it. Although no remedial work was necessary, I've no doubt that if there had been an issue he would have fixed it, and probably at a reasonable cost, and I will certainly call him when I need help and will recommend him to friends.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
A superb service
Came back from holiday to find we had lost our TV signal on all three TVs. Looked up Trusted Traders and found Antennalink not too far away which had good reviews. They came that same day as stated, and solved our problem with the booster on our aerial with no fuss. So helpful, he quickly identified the problem, fitted a new component then made sure that all three TVs were correctly set up. We were very pleased with the prompt and efficient service as well as the realistic and reasonable cost for the job. We can reassure others we concur with Attennalink Communications' excellent rating on the Trusted Traders website.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great job - new aerial
Professional. Turned up on time. Quick and efficient reasonable price. Would recommend. Work was good quality and as described
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Efficient and friendly
We used John at Antenna Link for and aerial and satellite installation approximately 13 years ago. Started having aerial issue a month ago, and John was able to find the issue, revise our systems and fix the repair. Very nice chap, arrived on time, courteous and good value for money. Would recommend.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
A job well done!
No hesitation in recommending John. We needed a digital aerial, the work was carried out efficiently and we are very pleased with the end result.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great service fixing our broken TV aerial
John from Antennalink came when he said he would, diagnosed the problem systematically, explained the problem clearly, and fixed it quickly. Can;t ask for more than that! Would recommend his service.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
Customer recommends this business
TV aerial connection
John was friendly and professional and completed the installation at the agreed time and price. Clean and professional job.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Very Helpful
John had to go onto the roof to connect a cable to the aerial. He also had to trace internal cables to TV points in the flat as the electrician had not wired them properly when the flat was rewired. The we discovered the amplifier was not working. He was very helpful and made sure the TVs were working properly and correctly tuned.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Prompt, friendly & thorough
John arrived on time & quickly assessed the situation. He got on with the job and showed me the problem (a worn-out 20-year-old LNB). He got on with the second job and fixed the FreeSat reception. He returned at the agreed time and replaced the roof LNB fixing an old broken roof tile (a bonus!). He spent time with me to get the sat PVR working. An exemplary character. And competively priced too. I cannot recommend him higher.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
So pleased with my new aerial!
I found this company via Which after looking online for a long time and finding only bad reviews. I am so happy with the service provided and cannot recommend enough. John arrived within the time frame stated in his email, he quoted the job and offered to carry the work out there and then. He suggested it would take 2 hours and that is exactly the time it took. There were no hidden charges and I can now watch live TV again after having no signal for over a year. I will definitely use this company again. Thank you.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
“John from Antennalink arrived promptly” · Which? Trusted Traders, 27 Feb 2026
“Turned up on time.” · Which? Trusted Traders, 30 Aug 2024
“John from Antennalink came when he said he would” · Which? Trusted Traders, 11 Jul 2024
“he'd done a great job, fixing the aerial very securely and neatly.” · Which? Trusted Traders, 11 Aug 2025
“Clean and professional job.” · Which? Trusted Traders, 6 Feb 2024
“good job, done neatly.” · Which? Trusted Traders, 18 Nov 2022
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Source-listed gallery
1 photoPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
Established since 1974 we are your complete solution for all your aerial and satellite requirements. We offer a prompt personal service for both domestic and commercial clients and as members of the Confederation of aerial industries all of our work is carried out to the C.A.I standards. Digital aerial specialists for installation and maintenance and upgrades. Plus multi-room installations allowing you to distribute programme content, DVD etc around your home. Professional and discreet television wall mounting, digital satellite systems for uk and europe. CCTV security systems both domestic and commercial work undertaken.
Services they list
TV aerialsdigital tv aerialscctvdigital satellite systemsdab
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: often within 24 hours
- Guarantee: all our work is guaranteed
- Experience they state: over 35 years
- Areas served: London, Home counties
- Good to know: Free quotes
Accreditations it displays. Confirm each is current on the official register before you hire:
- CAI (Confederation of Aerial Industries) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed5 reviews in the last 12 months.
How long they've really been tradingThey state they've been established since 1974, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established1974First public review2022
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Antennalink Communications before you contact them.
Run Cowboy Checker →Good to know
Common questions about Antennalink Communications
Is Antennalink Communications a legitimate business?
Antennalink Communications has 210 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Antennalink Communications?
Antennalink Communications has 210 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Antennalink Communications' reviews are genuine?
Antennalink Communications' 210 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Antennalink Communications had recent public reviews?
Antennalink Communications has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Antennalink Communications qualified and accredited?
We hold 1 independently sourced credential for Antennalink Communications, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Does Antennalink Communications guarantee their work?
They state on their own website that all our work is guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Antennalink Communications specialise in?
Antennalink Communications lists specialist services including TV aerials, digital tv aerials, cctv, digital satellite systems, dab. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Antennalink Communications cover?
They state on their own website that they cover London, Home counties. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Antennalink Communications been trading?
Antennalink Communications has been reviewed on public sources since 2022.
