Terry and his son did the job to a very high standard. They provided a great service, doing a quality job installing and being flexible with their availability. We had the refiner boost fitted Terry showed us how to access and use the online system. They provided 6 months to 1 year supply of salt and filter for the hard water tap. They built an insulated shed for the refiner. I like that they provided good old fashioned honest labour, where the work reflects what you pay. Honestly couldn't recommend more and the benefits of a softner is alreadt starting to show.
Public evidence profile
Aqua Sensation
Trust Score
31out of 100
31 out of 100, with a caution: newest review we found is from May 2020. Weigh that age against the score.
- Rated 5.0 from 13 reviews
Newest review May 2020
How this score is worked out
Rating5.0 / 5
Review volumeLow · 13
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say26.4 of 60
Independent checks0 of 30
Track record4.8 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade13 reviews · 5.0 avg
Detailed reviews
Terry provided great service all round. Very professional service. Super happy and would recommend him to anyone.
I cannot recommend Aqua Sensation highly enough. Terry and his son were punctual, polite, knowledgable, helpful and very tidy. They completed the installation to a very high standard in around 4 hours, which was what they estimated at time of quote. If you're considering getting a soft water device fitted in your home look no further.
Local context
Rated 5.0, in line with the local average for plumbers in Hitchin
Across 16 plumbers in Hitchin, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Hitchin, Hertfordshire.
Services they list
Household Water Treatment
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HertfordshireHitchin
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Aqua Sensation before you contact them.
Run Cowboy Checker →Good to know
Common questions about Aqua Sensation
Is Aqua Sensation a legitimate business?
Aqua Sensation has 13 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Aqua Sensation?
Aqua Sensation has 13 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Aqua Sensation's reviews are genuine?
Aqua Sensation's 13 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Aqua Sensation specialise in?
Aqua Sensation lists specialist services including Household Water Treatment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Aqua Sensation been trading?
Aqua Sensation has been reviewed on public sources since 2019.