Public evidence profile
58 out of 100, with a caution: newest review we found is from December 2021. Weigh that age against the score.
Newest review December 2021
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for B & R Heating Ltd, including the highlights above. The 61 headline total is the review volume reported across public review sources.
Great Service
A pleasure to deal with - as always. Really reliable company, would highly recommend for all gas related services or repairs.
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Fantastic as ever
Great service as always. Helpful, remove gas hob and service boiler. Would recommend to anyone, have been using for last 5 years
Work completed:
Boiler service plus Gas Certificate
Excellent service carried out on our personal boiler plus boiler service and gas certificate for our rented flat. Have been using the company for many years and always had good quality service, at an excellent price.
Work completed:
First Class Family Business that I would highly recommend
B&R Heating have looked after my Worcester Bosch boiler and heating system for over 11 years. They carry out regular annual maintenance of my boiler and respond almost immediately to any issues that I have had in the past. Being a family business, they know how important it is to have a good reputation and they certainly work hard to ensure this is the case. I have always found them to be helpful and feel that they are there for me any time of the day or night. I would highly recommend them to anyone where quality of service is paramount.
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Excellent Service
We have been using this company for a number of years and have found them to give excellent friendly service at a competitive price.
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Highly recommended company
This is the second combi boiler installation by B & R Heating Ltd that I have experience of. The first was at my mothers house, and the second was at my house. On both occasions the price for the installations was fair, and work carried out to a professional standard. I have no hesitation in recommending B & R Heating Ltd, and I know that my brother will in time have a new boiler fitted by them.
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Highly recommended
Excellent service from start to finish. Richard and his team are highly professional and put the customer first. They installed a new Worcester Bosch boiler and a smart heating control system for us. All the work was done to a very high quality. Great communication. B&R Heating are highly recommended.
Work completed:
Heating fixed without worry
We had a leak with the boiler which was fixed really promptly. But as with heating systems something else when wrong after the engineer left. Got in contact the next day and by that evening everything was fixed and working better than ever. The staff in this company and genuine and care. Thank you for a great service and long may it continue.
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Highly Professional
Quick response and survey. Had several surveys conducted and Richards was the most professional and informative. He conducted a true calibrated water flow test and accurately recommended the best boiler (you can only get out what comes in). Highly professionally fitted in one day and left very clean and tidy/functioning well. The company also fitted an additional radiator at short notice and we were more than pleased with all of the work. We did have a problem after one day and the team promptly came out and identified our waste pipe was blocked a distance away from the boiler and the combi condenser drain off water had backed up, this was quickly fixed and all is well. This could not have been foreseen during installation and was fixed quickly and expertly. A great experience will use to service and again for other plumbing work. A week later running like a dream.
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First class, and professional company.
Because of the previous endorsements for B & R Heating, I asked for an estimate to replace my 91 year old Mother's 'Ferroli' combi boiler with a new 'Worcester' one. I rang for someone to come out to look at the installation requirements, also to give us a price for the job, The price quoted was exactly what I expected. Within seven days, B & R Heating turned up promptly on the agreed day, and time, and installed the new boiler in a professional manner, with good manners, politeness, and cleaned up as they went. I have no hesitation in joining others in recommending B & R Heating. So much so that my Brother is planning to have a new boiler installed in the near future, and I will do the same at a later date. Brian Collins.
Work completed:
Excellent service and work
B & R Heating responded very quickly and sorted our heating pump problem during the winter cold spell, from which we realised this was a company to trust, no up-selling for parts of the system that did not need replacing, and so they have now been with us for the last two days replacing our boiler and all radiators etc. Our system was over 25 years old, I could not believe the colour of the water drained out, wow! The whole process was excellent, the guys were brilliant, nothing was too much of a problem for them explaining everything as they went along. All our carpets were protected, all rubbish taken away, and a beautiful system fitted. I would have no hesitation in recommending this company. Thanks once again to B & R Heating for a great job.
Work completed:
Professional, Efficient, Nothing too much trouble
B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams
Work completed:
Across 65 plumbers in Plymouth, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Recurring themes from 25 customer reviews on Which? Trusted Traders.
“respond almost immediately to any issues that I have had in the past.” · Which? Trusted Traders, 6 Dec 2021
“We had a leak with the boiler which was fixed really promptly.” · Which? Trusted Traders, 24 Jan 2019
“B & R Heating responded very quickly” · Which? Trusted Traders, 16 May 2018
“All the work was done to a very high quality.” · Which? Trusted Traders, 10 Jul 2019
“B&R met and exceeded those standards” · Which? Trusted Traders, 28 Mar 2018
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
B & R Heating Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 22 years on the register also points to an established business rather than a brand-new one.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
We are a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home. We offer you the highest quality workmanship and services for: Boiler installations Boiler replacements Boiler servicing & repairs Central heating installations Gas safety inspections Landlord safety certificates Underfloor heating Solar Heating For further information or if you need an estimate please contact us.
Listed on public sources or the business's own website; check directly that they cover your job before you book.
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Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on B & R Heating Ltd before you contact them.
Run Cowboy Checker →B & R Heating Ltd has 61 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
B & R Heating Ltd has 61 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
B & R Heating Ltd's 61 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 1 independently sourced credential for B & R Heating Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
B & R Heating Ltd is a registered business on Companies House (company number 05282008), incorporated 9 Nov 2004, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
They state on their own website that no-quibble parts and labour guarantees. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
B & R Heating Ltd lists specialist services including Central heating systems (installation and servicing), Oil fired heating equipment, Boiler installation, Boiler servicing, Underfloor heating, Radiators and central heating. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover Plymouth. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
They state on their own website that the business was established in 1982 (44 years in business). This is the business's own statement on their website, not something we have independently checked.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
