"B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams"
Public evidence profile
B & R Heating Ltd
Launch summary
B & R Heating LtdWe are a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home. We offer you the highest quality workmanship and services for: Boiler installations Boiler replacements Boiler servicing & repairs Central heating installations Gas safety inspections Landlord safety certificates Underfloor heating Solar Heating For further information or if you need an estimate please contact us.
Public proof summary
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Customer voice from the public record
"This company is to be recommended. They arrived promptly, did an expert job very efficiently. Everything was tidied afterwards the engineers were effective, friendly and professional."
"Difficult job but took it on and found away around everything. Top marks."
"B & R Heating responded very quickly and sorted our heating pump problem during the winter cold spell, from which we realised this was a company to trust, no up-selling for parts of the system that did not need replacing, and so they have now been with us for the last two days replacing our boiler and all radiators etc. Our system was over 25 years old, I could not believe the colour of the water drained out, wow! The whole process was excellent, the guys were brilliant, nothing was too much of a problem for them explaining everything as they went along. All our carpets were protected, all rubbish taken away, and a beautiful system fitted. I would have no hesitation in recommending this company. Thanks once again to B & R Heating for a great job."
"B&R Heating are an excellent company. Richard and Gary, the engineers who fitted our new external oil boiler and radiators, were highly skilled and professional. They were also very friendly, respectful and considerate and were a pleasure to have working at our house. The customer service provided by Natalie was second to none. We felt like VIP customers. B&R Heating always serviced our old boiler and will definitely continue to service our new one. We would not trust any other company with such an important job. We always have complete peace of mind, knowing that our boiler is safe and is functioning perfectly. Many other companies could learn a lot from B&R Heating."
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Review coverage and highlights
B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams
This company is to be recommended. They arrived promptly, did an expert job very efficiently. Everything was tidied afterwards the engineers were effective, friendly and professional.
Difficult job but took it on and found away around everything. Top marks.
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B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams
This company is to be recommended. They arrived promptly, did an expert job very efficiently. Everything was tidied afterwards the engineers were effective, friendly and professional.
Difficult job but took it on and found away around everything. Top marks.
B & R Heating responded very quickly and sorted our heating pump problem during the winter cold spell, from which we realised this was a company to trust, no up-selling for parts of the system that did not need replacing, and so they have now been with us for the last two days replacing our boiler and all radiators etc. Our system was over 25 years old, I could not believe the colour of the water drained out, wow! The whole process was excellent, the guys were brilliant, nothing was too much of a problem for them explaining everything as they went along. All our carpets were protected, all rubbish taken away, and a beautiful system fitted. I would have no hesitation in recommending this company. Thanks once again to B & R Heating for a great job.
B&R Heating are an excellent company. Richard and Gary, the engineers who fitted our new external oil boiler and radiators, were highly skilled and professional. They were also very friendly, respectful and considerate and were a pleasure to have working at our house. The customer service provided by Natalie was second to none. We felt like VIP customers. B&R Heating always serviced our old boiler and will definitely continue to service our new one. We would not trust any other company with such an important job. We always have complete peace of mind, knowing that our boiler is safe and is functioning perfectly. Many other companies could learn a lot from B&R Heating.
We choose B&R Heating because of the recommendations on the Which Trusted Traders web page. The installation was in my 91 year old mothers house. My brother is going to have a new boiler fitted by B&R, and I may do the same in the near future. B&R Heating lived up to the recommendation. Friendly, on time, and the price was exactly as I expected. Very pleased.
Because of the previous endorsements for B & R Heating, I asked for an estimate to replace my 91 year old Mother's 'Ferroli' combi boiler with a new 'Worcester' one. I rang for someone to come out to look at the installation requirements, also to give us a price for the job, The price quoted was exactly what I expected. Within seven days, B & R Heating turned up promptly on the agreed day, and time, and installed the new boiler in a professional manner, with good manners, politeness, and cleaned up as they went. I have no hesitation in joining others in recommending B & R Heating. So much so that my Brother is planning to have a new boiler installed in the near future, and I will do the same at a later date. Brian Collins.
A friendly and professional team with an eye for detail. Job scheduled quickly and completed on time to a very high standard.
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