“Very lovely polite guy. I was charged more than quote as needed new part which is completely acceptable. Was more than impressed that I wasn’t charged for the extra time it took which pleased both me and my landlord.”
Public evidence profile
BBB Plumbing & Heating
Newest review we found is from July 2019.
No Trust Score yet
- Rated 5.0 from 6 reviews
Newest review July 2019
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade6 reviews · 5.0 avg
Highlights
“It took longer then expected to take out the old taps, as they had rusted up tightly but the plumber Richie was very patient and explained to me what had happened. He was very clean and checked that everything was in good working order. The finish product looked better then I expected, a job well done, I am very pleased with the work and my new taps. I would definitely use BBB Plumbing and Heating for any of my future plumbing work.”
Detailed reviews
Brilliant.
Local context
Rated 5.0, in line with the local average for plumbers in Swanley
Across 21 plumbers in Swanley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Plumber
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
KentSwanley
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on BBB Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about BBB Plumbing & Heating
Is BBB Plumbing & Heating a legitimate business?
BBB Plumbing & Heating has 6 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about BBB Plumbing & Heating?
BBB Plumbing & Heating has 6 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know BBB Plumbing & Heating's reviews are genuine?
BBB Plumbing & Heating's 6 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does BBB Plumbing & Heating specialise in?
BBB Plumbing & Heating lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has BBB Plumbing & Heating been trading?
BBB Plumbing & Heating has been reviewed on public sources since 2019.